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Mod G wk 2 lect-lab

CHAPTER 3.4.5.6

QuestionAnswer
COLLATING Collect in one file all materials pertaining to a patient, and group this information by category for example, progress notes and laboratory reports
CO-PAY A medical insurance plan which requires the patient pay a designated amount or percentage of a billfor medical services or medicaton .collected at time of service the other 89% is paid by ins. comp
DEMOGRAPHIC Data relating to descriptive information such as age, gender ethmic background and educaton
FACSIMILE (fax) An electronically transmitted document containing print or graphic information.
MEDICAL EMERGENCY A patient condition which may be life-threatening if not treated
NO-SHOW Patient's failure to keep an appointment without notifying the physician's office personnel
OVERBOOKING The practice of scheduling more than one patient in the same time slot
RECEPTIONIST A physician's staff employee often a medical assistant, who greets and assists patients as they come in to the office.
SCHEDULING SYSTEM A method that is used in a particular physician's practice to provid efficient services
CITATION To quote an authority
COLLEAGUE A fellow member of a profession
DISCRIMINATORY To set someone apart or act with prejudice against a group
GRIEVANCE Real or imaginary wrong regarded as cause for complaint or resentment
HONORARIUM Small payment for a service
PROBATIONARY PERIOD A trial period during the early months of employnemt to see if there is a fit between the employeee and the position 3 months
PROTOCOL The standard(for behabior)
SENIORITY Refers to the person who has been with the organization longest
SOLVENT Having sufficient assets (money) to pay debts
CPU Central processing unit
MICROCOMPUTER Small computer systems desgined to be portable including desktop laptop notebook and handheld computers
MICROPROCESSOR A small chip that does the work of processing data in a microcomputer
PROMPT A reminder or hint to the user that some action must be taken by the user before processing of data can continue
RAM Random access memory
ROM Read only memory
SOFTWARE A set of sets of programed instructions that tell the computer hardware what to do in order to complete the required data processing
ADA-Americans with disabilities act The purpose of ADA is to provide a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities
CAUSTIC Capable of burning or eating away tissue
ERGONOMICS The science that deals with people's performance and good healthe while carrying out job tasks operating office equipment and generally interacting in the work environment
MANDATE Require
MORALE Positive or negative state of mind of employees with relationship to their work or work environment(reguard to feeling or well being)
DUTIES OF A RECEPTIONIST 1-Greets and assist incoming pt. 2-opening office 3-assist.a new pt.with proper forms 4-maint.a clean,safe waiting room 6-mang. any disturbance in waiting room 7-handling medical emergancy 8-incoming tele.calls 9-to schedule return apt.
systems approach to management personnel management 2-financial management 3- scheduling 4-facility and equip management 5-comunication 6-legal 7-clinical
primary reason to conduct a staff meeting to open communication between staff and physician
what is the Hardware of the computer all parts of the computer that you can see or touch
what is Software of the computer set or sets of instruction s that allow the computer to perform its functions
confidentiality of patient information when using a computer pt. should never be able to see other pt. records
primary purpose of employee evaluation ?
guidelines for safety in the office ?
what is RACE R=rescue -remove pt. from vicinity of fire A=activare alarm to alert others C=cofine or contain fire by closing doors E=extinguish fire if safe to do so
radiation safety,electical safety mechanical safety 1-radiation badge, lead apron,gloves2-grounded equipment3-use instruction manual befor installing any equip.
whatis medical waste dangerous potentially infectious or radioactive waste.four major types are solid ,chemical, radioactive, infectious
administrative equipment calculator check writer, computer,word processor, laser printer, fax machine, dictation/transcription machine,telephone system ,scanner and copy machine
Equipment included in a medical office office furnishings, carpeting, typewriter, word processing equip.,computers,exam tables, refrig, and EKG equip.
patient community resources ?
Primary purpose of the ADA to provide a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities
what is ergonomics the science that deals with people's performance and good health while carrying out job tasks, opening office equipment, and generally interacting in the work environment
information in the Employee Policy Manual employer relationship, the workenvironment, the expectations of the particular medical facility, describes the circumstances or grounds for dismissal, opolicies relating to dress codes, punctuality , office safety, the role of the employee in an emergency
Disasters in the medical office fire, flood, tornado, earthquake, or explosion
Pathongens Disease producing microorganisms
Body Mechanics Methods of standing and lifting in order to avoid injury and fagigue
Caustic Capable of burning or eating tissue away
Parenteral Medication route other than the alimentary canal
Terminal Disease A disease which is expected to end with death
Virulent relating to transmission of desease
Citation to quote an authority
Discriminatory To set someone apart ot act with perjudic against a group
PATHOGENS (spelling) P A T H O G E N S
BODY MECHANICS (spelling) B O D Y M E C H A N I C S
CAUSTIC (spelling) C A U S T I C
INCIDENT REPORT (spelling) I N C I D E N T R E P O R T
MORALE (spelling) M O R A L E
PARENTERAL (spelling) P A R E N T E R A L
TERMINAL DISEASE (spelling) T E R M I N A L D I S E A S E
VIRULENT (spelling) V I R U L E N T
CITATION (SPELLING) C I T A T I O N
DISCRIMINATORY (spelling) D I S C R I M I N A T O R Y
PROTOCOL (spelling) P R O T O C O L
ing injection
Sig directions
STAT immediately
AD right ear
AU both ears
OS left eye
q every
caps capsule
vag vaginally
aq water
NYD not yet diagnosed
PI present illness
SS signs & symptoms
Sx symptoms
Tx treatment
Cx cervix
GI gastrointestinal
LE lower extremity
UE upper extremity
Cs cervical spine
Created by: spunkynina on 2009-10-02



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