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3.0 & 4.0 Marketing
units 3 and 4 review
Term | Definition |
---|---|
Customization | A technologically advanced method that allows businesses to produce products that are specialized for a very few customers. |
Intranet | A technological tool that helps a business's employees simultaneously access the same information about the business's products. |
Brand | A design, symbol, term, or word that identifies a company or product. |
Competitive advantage | Unique features of a company and its products that are observed by the target market as significant and superior to the competition. |
Positioning | Developing a specific marketing mix to influence potential customers’ overall perception of a brand (where it is sold, how it is placed in store, how it is placed on shelves). |
Brand positioning | The way consumers see the brand, as compared to a competitive brand. |
Brand extensions | When a brand name is used for a new or improved product line. |
Brand licensing | Allows one company to use another’s brand name, logo, or character for a fee. |
Oligopoly | Where relatively few competitive companies dominate the market |
Chargebacks | Financial penalties assessed for a variety of problems. |
Promotion | Any from of communication a business or organization uses to inform, persuade, or remind. |
Product promotion | Used to convince potential customers to buy products from them instead of from a competitor. |
Institutional promotion | Used to create a favorable image for itself. Does not directly sell a certain product |
Advertising media | Channels of communication (publications, broadcasts, direct mail, internet, out of home, many others) . |
Marketing Information Management | Organized attempt by a business to gather information to make better decisions about marketing issues, strategies, & problems. |
Marketing Research | Involves the marketing function that links the consumer, customer, & public to the marketer through information. |
Illegal selling activities | Misrepresenting the truth (bold- faced lie) Saying something unfair or untrue about another business or product Participating in bribery Neglecting the provide accurate information to the customers Unfairly competing within the marketplace |
Business letter | Formal paper communications between, to or from businesses. |
How do competing businesses within the same industry usually react to each other's promotional mixes? | By playing follow the leader |
How have technological advancements enhanced a small business's ability to promote its products? | Information can be communicated by more venues, and messages can be customized. |