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3.0 & 4.0 Marketing

units 3 and 4 review

TermDefinition
Customization A technologically advanced method that allows businesses to produce products that are specialized for a very few customers.
Intranet A technological tool that helps a business's employees simultaneously access the same information about the business's products.
Brand A design, symbol, term, or word that identifies a company or product.
Competitive advantage Unique features of a company and its products that are observed by the target market as significant and superior to the competition.
Positioning Developing a specific marketing mix to influence potential customers’ overall perception of a brand (where it is sold, how it is placed in store, how it is placed on shelves).
Brand positioning The way consumers see the brand, as compared to a competitive brand.
Brand extensions When a brand name is used for a new or improved product line.
Brand licensing Allows one company to use another’s brand name, logo, or character for a fee.
Oligopoly Where relatively few competitive companies dominate the market
Chargebacks Financial penalties assessed for a variety of problems.
Promotion Any from of communication a business or organization uses to inform, persuade, or remind.
Product promotion Used to convince potential customers to buy products from them instead of from a competitor.
Institutional promotion Used to create a favorable image for itself. Does not directly sell a certain product
Advertising media Channels of communication (publications, broadcasts, direct mail, internet, out of home, many others) .
Marketing Information Management Organized attempt by a business to gather information to make better decisions about marketing issues, strategies, & problems.
Marketing Research Involves the marketing function that links the consumer, customer, & public to the marketer through information.
Illegal selling activities Misrepresenting the truth (bold- faced lie) Saying something unfair or untrue about another business or product Participating in bribery Neglecting the provide accurate information to the customers Unfairly competing within the marketplace
Business letter Formal paper communications between, to or from businesses.
How do competing businesses within the same industry usually react to each other's promotional mixes? By playing follow the leader
How have technological advancements enhanced a small business's ability to promote its products? Information can be communicated by more venues, and messages can be customized.
Created by: catilina
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