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NC #3
Concepts Of Teamwork
Term | Definition |
---|---|
Record Keepers | Document team discussions and decisions |
Adjoining | Team members may leave or team may disband when task are completed |
Forming | Honeymoon periods after initial introduction of team members, during which all members are on "best behavior" |
Skeptics | are critical thinkers able to consider multiple problems and perspective |
Norming | team begins to function as such and members agree to abide by ground rules |
Leaders | are responsible for ensuring goals are met in an appropriate time frame and all team members participate in the process |
Storming | Overt tension, the honeymoon is over and reality sets in |
Experts | Each team member brings unique qualities that will benefit the whole team |
Performing | the team preforms well and efficiently |
Facilitators | In many teams, an outside person can assist understanding between team members, seek truth, and help maintain team camaraderie |
Collaborative Response | this supportive response centers on understanding the various perspectives of those in the group in clear, observable terms |
Intrateam conflict | that creates significant division in the team, so that members must choose sides |
Interpersonal conflict | occurs between two individuals, usually two team members |
Accommodating response | this constructive response can clear up misunderstandings, provide objective information and support work towards compromise |
Relationships | Determine the importance of people involved and the influence they have and that others related to them have |
Tigger or Snoopy | Your a sensational-seeker and socially-oriented |
Inter-team conflict | system conflict between health providers,teams, agencies or organizations |
Coercive response | this aggressive response is overpowering and is used to support differences of opinions or ideas |
Effective Leader | someone who leads by example |
"five rights" of delegation | task,circumstance, person, direction/communication, supervision |
Intrapersonal conflict | within the individual can cause great distress, but is not felt by other team members |
factors of conflict | motivations, personality, differences, emotions |
Depersonalize | don't take things personally |
Listen | Be an effective listener |
Reflect | give the person or group time to digest the information |
communicate | involve the other person or the entire team |
Compromise | working with other people often requires compromise |
Resolve | Its time to act, to solve the problem in the agreed- upon manner |