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Chapter 5
Human Relations
| Question | Answer |
|---|---|
| Biohazard | substance that poses a threat to human health |
| Community resources | National, state, county, city, and private agency information and programs made available at the local level, such as Alcoholics Anonymous, hospice care, or the Multiple Sclerosis Society |
| Face Sheet | part of hospital admission record that provides identifying data |
| Red flags rule | Rule that states all health care providers who act as creditors need to have a written prevention and detection program for identity theft that includes policies and procedures to verify a patient's identity and targets areas (red flags) where identity t |
| Infectious Waste | includes blood, urine, or human waste |
| Patient Instruction Sheet | form given to patient at the end of a visit that outlines the doctor's directives and treatment plan |
| Registration kiosks | Stand-alone structure providing information and services; offers self-serve computer system to register patients, update demographic information, and process payments in a medical office |
| Medical identity theft | Illegally using another person's name or insurance information to falsely obtain medical services or products |
| Practice Information Brochure | printed material explaining office policies and procedures |
| Professionalism | conduct and qualities that are characteristic of a skilled health care worker |
| Reception Room | outer office area for patients who are waiting to be seen by a physician |
| Sharps container | Medical waste containers to dispose of sharp objects (e.g., needles) made of rigid puncture-resistant material that, when sealed, are leak resistant and cannot be reopened without great difficulty |
| Pandemic emergency | New infectious virus, capable of being transmitted from human to human and affecting a large population over a wide geographic area to which the world population will have no or little immunity |
| Disaster | Sudden event (calamity or tragedy) that results in great damage such as a threat to health or loss of property or life and may ultimately affect society and/or the environment |
| Material Safety Data Sheet (MSDS) | Pages of information provided for each chemical by its manufacturer listing 16 criteria as outlined by OSHA's Hazard Communication Standards |
| Registration Form | document completed by all patients prior to their initial visit |
| Universal Precautions | policies and procedures for protection from infectious diseases |
| P.A.S.S. | Pull, Aim, Squeeze Sweep (side to side- from bottom) |
| R.A.C.E.R. | Rescue, Alarm, Confine, Extinguish/Evacuate, Relocate |
| Exposure Control Plan (ECP) | Eliminate or minimize employee exposure to contamination |
Created by:
Tonedeoliveira
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