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AOHT DGCS Lesson 8
Effective Professional Writing
Term | Definition |
---|---|
business letter | A letter written in formal language, usually used when writing from one business organization to another, or for correspondence between such organizations and their customers, clients, and other external parties. |
confidential | Speaking, writing, or acting in strict privacy or secrecy. |
emoticon | A symbol used to convey emotional content in writing. |
etiquette | An established and commonly followed set of rules for a given situation, such as writing an email, dining, or hosting a wedding. |
memo or memorandum | A short, informal type of written communication most often employed in a business environment. |
rapport | Similar perspective, being in sync or on the same wavelength as the person with whom one is communicating. |
thank-you letter | A letter acknowledging a response, gift, donation, or special effort. |