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communication
bc science flash cards
Term | Definition |
---|---|
Non-Verbal communication | communicating with the five senses, and facial expressions. |
written communication | communicating by typing or writing, and not talking. |
oral communication | communicating ideas or information by word of mouth. |
empathy | the ability to understand and share the feelings of one another. |
body language | a kind of non verbal communication that is shown by physical behavior such as body postures. |
conflict | a problem or disagreement you have with another person |
compromise | an agreement or settlement of a dispute that is reached by each side making concessions. |
active listening | a communication technique used in counselling, training and conflict resolution, which requires the listener to feed back what they hear to the speaker. |