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Communications
Term | Definition |
---|---|
non-verbal communication | communicating without using words. |
written communication | communicating by writing |
oral communication | speaking to communicate |
etiquette | manners |
empathy | having consideration of other peoples' feelings |
body language | the message you send with your body |
conflict | a problem |
compromise | a solution that benefits both people |
active listening | taking in all the information someone gives |