click below
click below
Normal Size Small Size show me how
C484 OB&L Comp 4
C484 or BCN1 Organizational Business and Leadership WGU Comp 4
Question | Answer |
---|---|
organizational culture | a system of shared meaning held by members that distinguishes the organization from other organizations |
Seven Primary characteristics of Organizational Culture | Innovation and risk taking; attention to detail; outcome orientation; people orientation; team orientation; aggressiveness; stability |
Innovation and risk taking | the degree to which employees are encouraged to be innovative and take risks; characteristic of organizational culture |
attention to detail | the degree to which employees are expected to exhibit precision, analysis, and attention to detail; characteristic of organizational culture |
outcome orientation | the degree to which management focuses on results or outcomes rather than on the techniques and processes used to achieve them; characteristic of organizational culture |
people orientation | the degree to which management decisions take into consideration the effect of outcome on people within the organization; characteristic of organizational culture |
team orientation | the degree to which work activities are organized around teams rather than individuals; characteristic of organizational culture |
aggressiveness | the degree to which people are aggressive and competitive rather than easygoing; characteristic of organizational culture |
stability | the degree to which organizational activities emphasize maintaining the status quo in contrast to growth; characteristic of organizational culture |
dominant culture | a culture that expresses the core values that are shared by a majority of the organization's members |
core values | the primary or dominant values that are accepted throughout the organization |
subcultures | minicultures within an organization, typically defined by department designations and geographical seperation |
strong culture | a culture in which the core values are intensely held and widely shared |
organizational climate | the shared perceptions organizational members have about their organization and work enviroment |
institutionalization | a condition that occurs when an organization takes on a life of its own, apart from any of its members, and acquires immortality |
socialization | a process that adapts employees to the organization's culture |
prearrival stage | the period of learning int he socialization process that occurs before a new employee joins the organization |
encounter stage | the stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge |
metamorphosis stage | the stage in the socialization process in which a new employee changes and adjusts to the job, work group, and organization |
rituals | repetitive sequences of activities that express and reinforce the key values of the organization, which goals are most important, which people are important, and which are expendable |
material symbols | what conveys to employees who is important, the degree of egalitarianism top management desires, and the kind of behavior that are appropriate |
positive organizational culture | a culture that emphasizes building on employee strengths, rewards more than punishes, and emphasizes individual vitality and growth |
workplace spirituality | the recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community |
Characteristics of a spiritual organization | benevolence, strong sense of purpose, trust and respect, open-mindedness |
benevolence | showing kindness toward others and promoting happiness; characteristic of a spiritual organization |
strong sense of purpose | the organizations culture is built around a meaningful purpose; characteristic of spiritual organization |
trust and respect | employees are treated with esteem and value, consistent with the dignity of each individual; characteristic of spiritual organization |
open-mindedness | value flexible thinking and creativity among employees; characteristic of spiritual organization |