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C232--1.4
WFU HR Section 1.4
| Question | Answer |
|---|---|
| What is the "Internal Environment" of a company? | Factors that organizations control as they interact in the marketplace-- culture, product development, mission and strategy. |
| What is the "External Environment" of a company? | Factors that orgs and managers have no control over but must respond to -- economy, changes in technology, regulation, competition, socio-economic factors. |
| What influences HR activities? | 1)top management 2) organizational strategy and culture 3) technology 4) Org structure 5) Org size. 6) Economy 7) International Competition |
| Define an orgs "culture": | The org's value system. examples are the employee's willingness to work, their ethics, and the way they should be treated. It is reflected in the org's policies and practices. |
| Define "technology" in an org: | Equipment and knowledge used to produce goods and services . |
| What tool is useful to assess a firm's abilities and capacities along with forces in the external environment? | SWOT Analysis (Strengths, Weaknesses, Opportunities and Threats. |
| Define "Strengths" in the SWOT analysis: | Core competencies, abilities, and capacities that provide an advantage when meeting the needs of target customers, as perceived in the eye of the customer. |
| Define "Weaknesses" in the SWOT analysis: | Limitations a firm faces when seeking to deliver value to customers, as viewed thru the eye of the customer. |
| Define "Opportunities" in the SWOT analysis: | Favorable conditions and trends in the external environment. For the company to benefit, these opportunities must be exploited |
| Define "Threats" in the SWOT analysis: | Conditions, trends, and barriers in the external environment that hinder firm performance. |
Created by:
jpayn11
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