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2.06
Term | Definition |
---|---|
cost standards | establish specifics used in measuring goods and product pirce |
grades | ratings assigned to product about their standerds |
ISO 9000 | a set quality of standards used everywhere |
quality standards | minimum quality for product |
quantity standards | amount need to be produce |
quotas | goals to be meet |
standards | statements that are use for a product |
time standerds | amount of time you have to complete a product |
trade association | people all in the same industry |
customer loyalty | a customer's preference for a business |
express warranty | a warrant expressed verbally |
factory-approved service canter | business selected by company for repairs |
full warranty | covers all the product |
guarantee | promise made by company for a product or service |
implied warranty | an unwritten unspokened warranty |
limited warranty | does not cover the whole product |
magnuson-moss warranty act | a law providing outline for warrantys |
malfuction | a failure yo preform service |
recourse | on you can go to for help |
warrantor | a person who makes and offers the warranty |
warranty | promise made by sell to fix the product if broken |
provision | a claus in a legal document to describe requirements |
product | a good or service sold |