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CIW lesson 1
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| Question | Answer |
|---|---|
| What does the IT department deal with? | Computer and tech services Applications (installing / fixing software) End Users (assisting customers – help desk) |
| Paradigm shift | a change from one way of thinking to another |
| Moore's Law | an analogy for advances in technological innovation |
| Technology adoption life cycle | the degree to which members of a population will adopt or accept a new product or innovation |
| Diffusion of innovation | early adopters and the early majority have different expectations of a product |
| Ontology | the study of how a particular knowledge domain, or system, is organized |
| Business ontology | describes the flow of information through a business hierarchy |
| Crowdsourcing | a task ordinarily performed by one person is outsourced to a large group or community |
| Collective intelligence | the ability of a group to exhibit a greater degree of intelligence by solving problems collaboratively compared to the intelligence of an individual member |
| Ajax | enables Web applications to interact with users in much the same way they do with desktop applications |
| Wikis | Web pages that can be viewed and modified by anybody with a Web browser and access to the Internet |
| Folksonomy | tagging of online content so non-technical users can classify and find information |
| Web feed services | content publicly available to users via Web feeds (e.g., RSS, Atom); syndication |
| International Organization for Standardization (ISO) 9000 | is a series of standards, developed and published by the International Organization for Standardization (ISO), that define, establish, and maintain an effective quality assurance system for manufacturing and service industries. |
| World Wide Web Consortium (W3C) | The World Wide Web Consortium (W3C) is the main international standards organization for the World Wide Web |
| Internet Engineering Task Force(IETF) | develops and promotes voluntary Internet standards, in particular the standards that comprise the Internet protocol suite (TCP/IP). It is an open standards organization, with no formal membership or membership requirements |
| Institute of Electrical and Electronics Engineers (IEEE) | promoting the development and application of electrotechnology and allied sciences for the benefit of humanity, the advancement of the profession, and the well-being of our members. |
| Telecommunications Industry Association (TIA) | is accredited by the American National Standards Institute (ANSI) to develop voluntary, consensus-based industry standards for a wide variety of Information and Communication Technologies (ICT) products, and currently represents nearly 400 companies |
| PDF résumés: | – Compatible across all computer platforms – Not vulnerable to viruses – Need PDF software |
| HTML résumés: | – Posted as Web pages or sent as HTML-based e-mail messages – Retain the formatting characteristics of a word-processing file |
| Podcasts | audio/video digital-media files distributed through Web feeds to subscribed users |
| Semantic Web | Web data that is contextualized with the addition of machine-readable metadata |
| Mashups | Web pages that integrate content and scripts from multiple Web sites to create new applications |
| Social networking | the grouping of individuals with common interests or goals into specific groups or communities |
| Social networking sites: | • Generally provide privacy protection for their users • Are not responsible for the content that members post • Can be used as a business tool by helping members establish business contacts, post résumés and find jobs |
| Instant Messaging | computer-based method of communication in which users can type and view messages sent to one or more recipients and view the responses immediately |
| Short Message Service (SMS) | • Text messaging – users type short text messages from mobile phones • "Short" text messages: Are no larger than 140 bytes and no longer than 160 characters |
| SMS gateway | service that allows you to send text messages to an instant messaging (IM) service, the World Wide Web and desktop computers |
| Windows Remote Assistance | Allows a user to seek assistance from another person in a remote location • Runs on Windows systems |
| Blog (short for "Web log") | a collection of personal thoughts posted on a public Web site |
| Trackback | a blogger receives notification when other bloggers link to his or her blog entry |
| Microformats | – allow bloggers to incorporate information from Web sites into their blog entries |
| Unified communications | – a business trend that seeks to simplify and integrate all forms of communication |
| Convergence | the integration of telephony and data networks and technologies |
| Presencing | a status indictor that conveys a person's willingness and ability to engage in communications in real time |
| What is a network | – two or more computers connected together –so they can communicate with each other –share resources (software: MS Office applications or hardware: printers, fax machines, storage devices) -exchange information |
| Client/server model | most popular form of network. individual computers and devices interact with one another through a central server |
| Server | a computer that manages network resources |
| Node | – an individual computer or other device connected to a network |
| Local area network (LAN) | – a group of computers connected in a small geographic area (campus, home, business) |
| Wide area network (WAN) | a collection LANs that are linked together |
| Internet | – a vast network of LANs and WANs that electronically connects millions of people worldwide |
| World Wide Web | – a set of software programs that enables users to access resources on the Internet via hypertext documents, or Web pages |
| Web page | – a document created in HTML containing hypertext links that, when clicked, enable users to access a different location or document |
| Web site | – a collection of related Web pages |
| Web browser | – a software application that enables users to easily access, view and navigate Web pages on the Internet |
| Protocol | (rules for how we communicate and interact on the internet) an agreed-upon format for transmitting data between two devices |
| Packet | – a fixed piece of information sent across a network |
| TCP/IP | – software that makes Internet communication possible |
| Six elements are required to connect to the Internet | –Computer –Operating system –TCP/IPt –Client software –Internet connection –Internet address |
| Domain Name System (DNS) | -resolves IP addresses into easily recognizable names For example: •72.44.192.233 = www.CIWcertified.com |
| name 3 types of domains | •com – commercial •edu – educational institutions, typically universities •org – organizations •mil – U.S. military •gov – U.S. civilian government •net – network sites, including ISPs •int – international organizations |
| Alternative browsers include | – Safari – RockMelt – Opera – Konqueror – Lynx |
| what compression? | • Compression is the reduction in size of data files |
| what are the video file formats? | .avi Standard video files for Windows .mov .qt -Standard formats for QuickTime movies .mp4 Standard format for movies on the Internet .ogg Video format designed for HTML5 video .webm Royalty-free, open video and audio format designed for HTML5 |
| GRAPHICS FILE FORMATS | png •.gif •.jpg .jpeg .jfif •.tif .tiff •.ps •.eps |
| How e-mail works: | oTo send and receive e-mail you need: oA unique IP address oAn account name oA password oYour service provider |
Created by:
kyra.griffith
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