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Indigo Module
Professionalism Review 3
| Question | Answer |
|---|---|
| Explain the relationships among culture, ethnicity, race, and nationality. | Culture-Language/beliefs/values passed to next generation. Ethnicity-Cultural characteristics. Race-Ancestry. Nationality-Person belongs to a country, legal/social benefits. |
| Explain how changes in the Canadian health-care delivery have adversely affected newcomers and their access to health care. | Shortage of physicians – unable to find a family physician Clinic doctors cannot establish a client-physician relationship. |
| Outline some of the problems related to hospitalization that are experienced by minorities. | Hectic pace may intimidate/confuse them. They may not accept the urgency of the test. Find it difficult to participate in their own health care. |
| How can the AOP/HOP protect the privacy of a very modest client? | Give client two gowns. Let doctor know. Have nurse/MOA present during an exam. Keep distance. Family member present. |
| Religious constraints, Explain effect on health-care | Beliefs can make certain medical treatments/procedures unacceptable. Respect the client’s decision. See if an alternative is available. Some would not consider themselves healthy if they were unable to provide for their families. |
| Explain some steps the health office professional can take to overcome language barriers | Be patient/friendly on the phone. Take extra time to speak clearly/slightly slower. Make instructions easy. Avoid medical jargon. Have the client repeat information. Pause from time to time. |
Created by:
Barbara Ross
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