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EOP Marketing
Study guide for Oklahoma MArketing EOP
Question | Answer |
---|---|
work regulations are important because they: | help prevent accidents and injuries in the workplace |
a sales associate is having a conversation with someone who breaks eye contact and looks away.The associate should: | try again to regain the person's attention with a comment or question |
what economic resource is needed to operate a business? | capital |
before a business can effectively use data,it must determine: | what information is needed |
what type of service standard requires employees to respond to general inquiry calls within two minutes? | external |
When a customer is injured in an accident at a store, what should employees do first? | report the injury to a manager |
A business decision made after reviewing all facts from a variety of consultants is based upon: | logic |
A company tells a wholesaler that is can only carry a product if it does not carry a competitor's merchandise. this is: | illegal because it is an exclusive arrangement that lessens competition |
What is an example of psychographic? | values and lifestyles |
when a firm advertises a low price for an item it has no intention of selling,that firm is engaging in what type of deceptive advertising technique? | bait and switch |