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CH 1-5 Final Review

Organizational Managment

QuestionAnswer
This theory of management involves “working smarter, not harder” and finding the one best way to complete a job. scientific management
The four levels of management are _______. top, middle, lower and team leaders
The four functions of management are ___________. planning, organizing, leading and controlling
This management approach studies and identifies management activities that promote employee effectiveness organizational behavior
This approach to management suggests there is no “best way” to manage an organization and it “depends” upon the situation contingency approach
This theory of ethics suggests people only act out of their own self-interests Egoism
The three environments companies operate in are __________________. macroenvironment, competitive and internal
This is an action done in response to buffering smoothing
The firm’s competitive environment consists of ___________________. industry rivalry, threat of new entry, substitute products, buyer power and supplier power...aka Porters 5 Forces
These are the three stages of moral development, according to Kohlberg preconventional, conventional and principled stage
A company’s basic purpose and scope of its operations is known as ____________. mission or mission statement
What does “SWOT analysis” mean? Strengths, Weaknesses, Opportunities and Threats
According to the BCG Matrix, we don’t always know what to do with ______________ but we should divest (get rid of) of __________. question marks and dogs
According to the BCG matrix, these products have a high share of a market that has a low growth rate cash cow
This is what SMART goal means Specific, Measureable, Attainable, Relevant and Time-bound
This animal was used as an application of Equity Theory monkey
Created by: tcriswell
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