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Chapter 7
Term | Definition |
---|---|
management | process of accomplishing the goals of an organization through the effective use of people and other resources |
planning | involves analyzing information, setting, goals, and making decisions about what needs to be done |
organizing | identifying info and arranging the work and resources needed to achieve the goals that have been set |
staffing | all of the activities involved in obtaining, preparing, and compensating the employees of the business |
implementing | the effort to direct and lead people to accomplish the planned work of the organization |
controlling | determines to what extent the business is accomplishing the goals it set out to reach in the planning stage |
leadership | the ability to motivate individuals and group to accomplish important goals |
human relations | the way people get along with each other |
influence | enables a person to affect the actions of others |
informal influence | the leadership role is not part of a formal structure |
formal structure | the leadership position is part of the organizations structure |
ethical business practice | ensure that the highest standards of conduct are observed in a company's relationships with everyone who is a part of the business' activities |
core values | are the important principles that will guide decisions and actions in the company |
vision statement | Be the global leader in customer value |
mission statement | To get clean water to poor people |
vision statement | To be the number one advocate in the world for human worth in organizations |
mission statement | To save island species and ecosystems |