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Chapter 7
Management and Leadership
Term | Definition |
---|---|
Management | process of accomplishing goals of organization through effective use of people & other resources |
Planning | function of manager involving analyzing info, setting goals, & making decisions about what is needed |
Organizing | function of manager involving identifying & arranging work & resources needed to achieve goals |
Staffing | function of manager including all activities involved in obtaining, preparing, & compensating employees of business |
Implementing | manager's effort to direct & lead people to accomplish planned work of organizaton |
Controlling | determines to what extent business is accomplishing goals it set out to reach in planning stage |
Management Style | way a manager treats & involves employees |
Leadership | ability to motivate people to accomplish important goals |
Human Relations | way people get along with each other |
Influence | enables a person to affect the actions of others |
Informal Influence | when people emerge as leaders to help get group focused & organized |
Formal Influence | influence from officials |
Ethical Business Practices | practices that ensure highest standard of conduct are observed in company's relationships w/ everyone who is part of the business or affected by the business' activities |
Core Values | important principles that will guide decisions & actions in company |