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Communication
Question | Answer |
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Non-Verbal Communication | Basically conveying something without words. It includes hand gestures, facial expressions and other such body language or cues that communicate something. |
Written Communication | It is essential for small business owners and managers to develop effective written communication skills and to encourage the same in all employees. |
Oral Communication | Oral communication is the process of expressing information or ideas by word of mouth. Learn more about the types and benefits of oral communication, and find out how you can improve your own oral communication abilities |
Etiquette | The customary code of polite behavior in society or among members of a particular profession or group. |
Empathy | The ability to understand and share the feelings of another. |