Help

Options

focusNode

Didn't know it?
click below

Knew it?
click below

Don't Know

Remaining cards (0)

Know

retry

shuffle

restart

0:00

Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

Normal Size Small Size show me how

ExpressJet

Aviation Terms and Definitions

Term	Definition
Agent/Customer Service Agent	A company employee who handles the ground phases of flight operations.
Air Carrier	A company who undertakes directly by lease, or other arrangement, to engage in air transportation.
Air Carrier Certificate	A license to operate aircraft over a specified route structure.
Airport Codes	Three-letter codes which designate specific airports.
Airport Customer Service (ACS)	Department which includes gate agents, ticket agents and ramp personnel.
Aviation Safety Action Program (ASAP)	A program for voluntary disclosure of safety related infractions.
Bid Period	Specified period of time for which a flight attendant bids for a schedule or participation in a program.
Briefing	Required communication between crew members, or from crew members to passengers concerning relevant safety, security and service.
Calendar Day	A day from 0000 to 2359 in local time.
Cabin Crew	Flight attendants working a flight.
Captain (CA)	The pilot in command. He or she has four stripes on the shoulders of the uniform/jacket.Sits in left seat of flight deck.
Ceiling	Distance between the ground and the underside of the clouds.
Code-Share	An approved marketing and operating arrangement between two airlines to sell a specified number of seats on the other carrier.
Comat	Company material including supplies and equipment shipped from one station to another.
Commissary or Catering Agent	A person that supplies meals/beverages and all other catering supplies on the aircraft for a flight.
Concourse	Areas in the airport where flights arrive and depart. Gates are located within the concourse.
Crew or Crew member	Any person whose primary fob function is working on board an aircraft in flight.
Crew Resource Management (CRM)	CRM provides the enabling behavior that flight crews need to manage risk.
Crew Rest	A rest period after the crew has worked a series of flights or completed their duty period.
Crew Room	Lounge/break area provided for crew members.
Crew Schedulng	Department responsible for assigning crew members to flights and tracking all flight crew movement.
Domicile	The city at which crew members are based. Often referred to as home base.
Demo	Abbreviation for safety demonstration performed by a flight attendant to customers at the beginning of every flight and during an emergency.
Doc Bag	Bag boarded on international flights containing required customs and immigration paperwork.
Duty In	Arriving at work and checking in for duty according to company procedures.
Duty Period	Period of time from scheduled or actual report time (whichever is later) to release in base or on a layover for a minimum required rest period.
Evac	Abbreviation for evacuation. The procedure in which customers are deplaned in the quickest and most orderly manner possible for emergency purposes.
FAR	Federal Aviation Regulation. Regulations prescribed by the Federal Aviation Administration pertaining to operation of aircraft.
Flight Attendant (FA)	Crew member responsible for safety and comfort of passengers on an aircraft.
First Officer (FO)	A pilot whose responsibility is to assist the Captain. Second in command. Usually sits in the right seat of the flight deck and wears three stripes on the shoulders of the uniform shirt/jacket.
Flight Dispatcher	Licensed personnel responsible for coordinating with the flight crew prior to departure on weather, flight conditions, maintenance, minimum equipment, flight plans and fuel load. Ensures compliance with company and government regulations.
Gate	Area in the airport terminal where customers board from and deplane to.
Hanger	A building where the aircraft are serviced, stored or repaired. The hanger is usually a separate building from the terminal.
Headwind	Winds blowing in the opposite direction the aircraft is traveling. Could slow the aircraft down.
Hub	A designated airport through which an airline's flights depart and connect with each other.
Infant	A child under the age of 24 months.
Irregular Operations (IROP)	Critical period of flight operations due to weather, mechanical or Air Traffic Control delays. May cause a flight attendant's trip or schedule to be changed.
Jet Stream	A band of very high-speed winds usually found at altitudes from 20,000 to 40,000 feet. These winds generally blow from west to east and sometimes reach speeds as high as 200 mph.
Jetway or Jetbridge	A walkway that connects the gate area and the airplane for boarding and deplaning.
Jumpseat Rider	A non-working crew member authorized to ride in the flight deck or cabin jumpseat.
Knot	A measure of speed, used in both aviation and maritime industries. One knot being a speed of one nautical mile per hour, or 1.15 statue miles per hour. For example, 100 knots = 115 statue miles per hour.
Lap Child	Child who has not reached his or her second birthday and is held on an adult's lap during flight.
Minimum Crew	The minimum number of flight attendants required by FAA to legally operate an aircraft type. Varies by passenger capacity on each aircraft type.
Misconnect	A passenger who has missed their connecting flight.
No Show	A customer who did not show up for the flight for which he or she was holding a reservation. This term is also used for crew members who fail to report for duty.
NRSA	Non-revenue, space available pass rider.
Operations	Company office at airport that handles arrival, departure, and loading/unloading of aircraft.
Operator	An aircraft operator is an organization that is responsible for the operation of aircraft such as an airline, an air-freight carrier, or a government or military organization.
Oversale	When a customer has a valid ticket for a scheduled flight and there is no room on the aircraft to accommodate them. Usually happens when tickets are sold beyond the seating capacity of the aircraft.
PAX or PSGR	An abbreviation for airline passenger(s).
Pilot in Command (PIC)	Pilot responsible for the operation and safety of an aircraft during flight time.
Preferential Bidding System (PBS)	A computer program designed to build crew member schedules.
Ramp	A concrete parking area at the terminal for aircraft.
Recurrent Training	FAA required annual training in emergency procedures, company policies, and FARs. Once every 12 month period flight attendants are required by regulation to refresh their knowledge and skills.
RON/Remain Overnight	An aircraft or crew member remaining overnight on a layover. Overnight period of time spent away from a domicile.
Reserve	A crew member on call, available by telephone, or at the airport for a flight assignment.
Revenue Passenger	A positive space passenger who has purchased a ticket for travel.
Runway	The designated airport surface area used by aircraft for the purpose of take-off or landing.
Security Directive	A document issued by the TSA which contains specific mandatory actions that air carriers and/or airport entities must implement in response to new or increased threat to aviation.
SSR	Abbreviation for special service request.
Stow	To secure an item onboard the aircraft for takeoff, landing or during turbulence.
Tailwind	Wind blowing in the same direction the aircraft is traveling. Can increase aircraft speed.
Taxiway	A paved area connecting the runway to the ramp.
Terminal	The main section of an airport building, including the ticket counter, gates, lounges, etc.
Thru Customer	A customer who remains onboard the aircraft at the intermediate stop before continuing on the final destination.
Unaccompanied Minor (UM)	Child traveling without a parent, guardian or escort.
Abort	To terminate or discontinue an operation or procedure before its completion, such as takeoff or landing.
Aft	The back of the airplane.
Aircraft Communication and Reporting System (ACARS)	An automated onboard system that sends and receives relevant aircraft information.
Aircraft Left	The point of reference for determining the left side of the aircraft from inside the aircraft facing forward.
Aircraft Length	Determined by the distance from the nose of the fuselage to the tail.
Aircraft Logbook	A record book kept in the flight deck containing a complete history of the aircraft including flight time, reports, inspections, repairs, mechanical discrepancies, etc. Information recorded by flight crew and or maintenance.
Airspeed	The speed of an aircraft in relation to the air through which it is passing.
Altitude	The distance above sea level, usually quoted in thousands of feet when referring to an aircraft in flight.
Attitude	Position of the airplane as determined by the inclination of its axis to some reference, usually the earth or horizon. Example, nose up attitude, nose down attitude, banking left and banking right.
Ascend/Climb	The gradual upward incline of an aircraft lasting from after take-off until aircraft levels off at its cruising altitude or the changing from a lower to higher altitude.
Auxiliary Power Unit (APU)	A small jet engine used to operate a generator, which supplies direct current power to the aircraft when the engines are shut down, or Ground Power Unit (GPU) is disconnected.
Bank	To turn the aircraft. Feels like rolling motion from side to side.
Belly	The underside of the aircraft between the wings and the underside from the nose to tail.
Boarding/Enplane	A term used to denote customers boarding the aircraft.
Bulkhead	A term used to define any dividing wall in the aircraft.
Cabin	The interior of the aircraft where the customers are seated.
Cargo Compartment	The storage area of the aircraft, usually in the back of the aircraft or underneath where passengers baggage and cargo is stowed for flight.
Charter Flight	A special flight where the aircraft and crew are leased by a group or company.
Critical Phase of Flight	All ground operations involving taxi, takeoff, landing, engine start-up and shut-off and all other flight operations conducted below 10,000 feet.
Cruise or Cruise Speed	Time or rate at which an aircraft flies at maximum operating efficiency for a sustained period.
Deadhead or Deadheading	Transportation of crew members from one point to another to cover a flight or return to domicile. Deadheading crew members fly on assignments as non-paying passengers, and do not perform flight duties.
Decompression	Release of pressure. On aircraft, it's referred to as slow or rapid loss of cabin pressure.
Delay	A term used to denote operating behind schedule.
Deplane	A term used to denote customers leaving the aircraft.
Descend	When the aircraft leaves cruising altitude and changes its pitch downward until landing.
Diversion	Unscheduled landing at an airport other than the original destination due to situations occurring enroute such as weather, maintenance, medical emergency, need for fuel, etc.
Downline	The return segment from an outstation to the hub. This term also refers to the return flight to hub catering.
Engine	The engines generate power for the aircraft (never called motors).
ETA	Abbreviation for Estimated Time of Arrival.
ETD	Abbreviation for Estimated Time of Departure.
Ferry Flight	To transfer an aircraft from one city to another without customers.
Flaps	Movable parts on the trailing edge of the wing that extend and retract during different phases of flight.
Flight Deck	An area located at the front of the aircraft where the pilots operate all the controls and navigational equipment to fly the aircraft.
Flight Diversion	A flight that has landed at a city other than the scheduled destination.
Flight Number	A number identifying a particular flight.
Forward	The front of the aircraft toward the flight deck.
Fuselage	The body of the aircraft, exclusive of the wings, tail assembly and engines.
Galley	A designated area where service items are stowed and prepared; 'kitchen' area of an aircraft.
Gross Weight	The total of the aircraft when fully loaded. It includes the weight of the aircraft plus all the contents such as fuel, crew, passengers, supplies, cargo, etc.
Ground Power Unit (GPU)	A portable unit attached to the aircraft, while on the ground, that provides electrical power to the aircraft when the engines are not operating.
Ground Speed	The speed of the aircraft in relation to the speed on the ground.
Gust Lock	A mechanism that maintains a hinged aircraft door in the open position, or 'locked' to the aircraft fuselage to prevent the wind from moving the door.
Headstart Flight	The first flight of the day for an aircraft.
Holding	A flight that is "holding" is waiting to land or take-off. ATC) controls the safe, orderly arrival and departure of the aircraft at all airfields. ATC may require an aircraft to "hold" in a "holding pattern" while awaiting its turn to approach and land.
Inboard	The area nearest the center of the aircraft.
Inbound	Customers or aircraft arriving into a station.
Intermediate Stop	Anywhere a flight stops between its originating and terminating points; 'thru-flight'.
In Time	The recorded time that the aircraft arrives at the gate.
Jumpseat	A collapsible seat in the cabin or flight deck, used by authorized individuals (e.g. FAA, crew).
Landing Gear	Consists of the main gear and nose gear and includes wheels, brakes and struts. Main gear is located under each of the wings; nose gear is located under the nose of the aircraft.
Layover	The time crew members spend between duty periods at a hotel away from their domicile.
Leading Edge	The forward edge of the wing.
Leg of Flight	A segment of a journey by aircraft from one landing site to another.
Lift	Upward movement of the aircraft created by the wing moving through the air.
Nonstop	Any flight which does not involve any intermediate stops, also referred to as a 'direct' flight.
Off Time	The recorded time that the aircraft departs the ground (takeoff).
On Time	The recorded time that the aircraft touches down on the ground (landing).
Originating station o City	The station or city where the flight begins.
Outboard	The area closest to the windows or exterior of the aircraft.
Outbound	Customers on an aircraft departing from a station.
Out Time	The recorded time that the aircraft departs the gate.
Preflight Check	An action taken to ensure emergency equipment is operable before an aircraft departs. Checks are required at the start and end of each duty period every time a change in aircraft occurs, and after an aircraft has been left for an extended period of time.
Pressurization	A matter of pumping air into the cabin through a blower or compressor to make the air pressure in the cabin as near as possible to the air pressure on the ground.
Pushback	The use of ground service equipment that pushes the aircraft backward away from the gate.
Range	The maximum distance in miles an aircraft can fly before exhausting its normal fuel supply.
Repositioning or 'Repo' Flight	This is a flight without passengers that is moved into position for a scheduled flight.
Sterile Flight Deck	Refers to the time when no unnecessary conversation or activity can take place with or between flight deck crew members, which could distract them from duties during critical phase of flight.
Taxi	To move an aircraft under its own power on the ground, except during takeoff or landing. Maneuvering an aircraft on the ground.
Terminating Station	The station where a flight ends.
Turbulence	Irregular movement of air currents caused by warm air rising and cold air descending.
Turn Time	Time allotted for the aircraft to be serviced at the gate between flights.
Wings	Attached to the fuselage, wings create lift for the aircraft and also contain aircraft's fuel supply.
Wing Span	The distance from the tip of one wing to the tip of the opposite wing.
Air Traffic Control (ATC)	Service operated by the FAA (Federal Aviation Administration), to promote the safe orderly and expeditious movement of aircraft. Manages and controls all air traffic in flight and while taxing on the ground.
Centers for Disease Control and Prevention (CDC)	Fed agency under the DHHS. Its main goal is to protect pub health and safety through the control and prevention of disease, injury, and disability. The CDC focuses Nat'l attn. on infectious disease, food borne pathogens, environmental health, etc.
Customs and Border Protection (CBP)	Fed LE agency charged with regulating and facilitating international trade, collecting import duties, and enforcing US regulations-trade, customs and immigration. Largest LE agency in US.
Department of Transportation (DOT)	Government agency devoted to transportation that oversees interstate travel. All US states, Canadian provinces, and many local agencies also have similar organizations and provide enforcement through DOT officers.
Environmental Protection Agency (EPA)	Fed agency of the US that has responsibility of maintaining and enforcing national standards under a variety of environmental laws, in consultation with state, tribal, and local governments. Enforcement includes fines, sanctions.
Federal Communications Commission (FCC)	US Govt agency that regulates all communications facilities/companies throughout the US. Airline radio and teletype activities fall under the jurisdiction of the FCC and are operated under FCC rules. The FCC sets up city and airport codes.
Food and Drug Administration (FDA)	Fed agency of DHHS that protects and promotes public health through the regulation and supervision of food safety, tobacco products, dietary supplements, prescription and over-the-counter meds, vaccines, etc. Enforces Pub Health Service Acts.
Federal Aviation Administration (FAA)	National aviation authority of US. An agency of DOT and has authority to regulate and oversee all aspects of civil aviation in the US. The FA has 8 major roles.
FAA Role #1	Regulating US commercial space transportation.
FAA Role #4	Issuing, suspending, or revoking pilot certificates.
FAA Role #6	Developing and operating a system of Air Traffic Control and navigation for both civil and military aircraft.
FAA Role #8	developing and carrying out programs to control aircraft noise and other environmental effects of civil aviation.
FAA Role #7	Researching and developing the National Airspace System and civil aeronautics.
FAA Role #5	Regulating civil aviation to promote safety, especially through local offices called Flight Standards District Offices.
FAA Role #2	Regulating air navigation facilities' geometry and flight inspection standards.
FAA Role #3	Encouraging and developing civil aeronautics, including new aviation technology.
National Transportation Safety Board (NTSB)	Civil transportation accident investigations. Investigates and reports on aviation accidents and incidents, certain types of hwy crashes, ship and marine accidents, pipeline incidents and railroad accidents, hazardous materials releases during transport.
Occupational Safety and Health Administration (OSHA)	Fed agency of US DOL. Assures safe and healthful working conditions by setting and enforcing standards, providing training, outreach, education and assistance, and enforcing a variety of whistleblower statutes and regulations.
Transportation Security Administration (TSA)	Fed agency of that has authority over the security of the traveling public in the US. Develops policy to protect US transportation. Works with partners to oversee security for hwys, RR, buses, mass transit, pipelines, ports, screening passengers/baggage.

Created by: 100007300091480

Popular Aviation sets

Southwest Airlines airport codes

Delta Airport Codes

SOUTHWEST AIRLINES AIRPORT CODES as of FEB 2022

American Airline Domestic and International Airport Codes

AVIATION ELECTRONIC TECHNICIAN

American Airlines Domestic City Codes

FAR Questions for FAA

Airline Terminology

Weather Services/Definitions

100 Q & A

Airline codes flight attendant

Airline general terminology for FA

"Know" box contains:
Time elapsed:
Retries: