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MKTG 221 Quiz 4
Question | Answer |
---|---|
one-price system | The price is determined and the product is sold at that price without bargaining and haggling |
Price is the key/only determinant of... | revenue |
Factors That Affect Pricing Decisions | Target customer, company objectives, government regulations, suppliers, competitors |
Reservation Price | Customers will form an opinion regarding the price they expect and are willing to pay for a product |
Zone of Tolerance | If the price is set at a level that is within the zone, this price will not create negative influence regarding a purchase decision. |
Price Sensitivity | the degree of responsiveness that customers exhibit to changes in price. |
Categories of Customers: | Economical, Personalizing, Ethical, Apathetic |
Horizontal Price Fixing | Competition set price together |
Vertical Price Fixing | Manufacturers set price |
Predatory Pricing | Set prices low to drive away competition. |
Price Discrimination | How you charge your customers cannot vary. |
Estimate Demand | projections set the ceiling regarding what can be charged |
Estimate Costs | determine the floor. Consider fixed and variable. |
Skimming | super high price, restrict quantity (Nylon) |
Penetration | super low price, sell a lot |
Pioneer pricing | Clean Shower $.25 more than best shower cleaner |
Leader pricing | popular item at attractive price, buy other stuff too. |
Bait & switch tactics | not illegal or unethical if done right. Trade up to something more expensive and better. (Portable DVD players) |
Special event pricing | Black Friday |
Cash discounts | 2% off in first 10 days, full price in 30 days |
Dating | extended time to pay, credit – collect interest |
Anticipation | paying in advance |
Zone pricing | based on distance from production |
FOB | determines who pays for shipping from what point. |
Primary Goals of Promotion | Inform, Persuade, Remind |
Title is VP of... | Integrated Marketing Communications |
AIDA Principle | Attention, Interest, Desire, Action |
Conviction of Purchase Process | • Attention – Awareness, Knowledge • Interest – Liking • Desire – Preference, Conviction • Action – Purchase |
Push Marketing | Promotion to immediate customer |
Pull Marketing | Right to end customer |
Advocate channels | personal involvement, control |
Expert channels | people are perceived to be knowledgeable and not advocates |
Social channels | word of mouth from personal sources |
Product FAB Advertising | Features, Advantage, Benefits - How great it is |
Price Advertising | Weekend ads |
Institutional Advertising | Business itself |
Media selection depends on... | • Target market • Geographical selectivity • Absolute cost • Cost per contact • Flexibility and lead time • Reach Frequency Impact |
Consumer sales promotions tools | coupons, premiums (gift with purchase), contents and sweepstakes, free samples |
Business sales promotions tools | Trade allowances (give money back if buy certain amount), push money (money to salespeople), contests and free merchandise, slotting fees (most visible displays), co-op advertising (split price of ad – half Kohl’s, half Levis) |
Prospecting | Finding qualified potential customers |
Account Executives | managing all activities with a particular customer |
Missionary | all promotional (Gus, Psych) |
Pioneers | find brand new customers |
Conquest Marketing | Find new customers. |
Retention Marketing | Current customers (more important because they buy more with less marketing and tell others about it). |
Three Pillars of Marketing | • Customer oriented • Integrated approach • Goal is a satisfied customer |