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JC Business Studies
Key Definitions
Term | Definition |
---|---|
Marketing | Everything involved in getting a product or service from the producer to the consumer at a profit |
Market | Refers to the place where goods and services are bought and sold |
Target Market | All of the people who might buy a particular product or service |
Marketing Mix | The combination of the product, price, promotion and place through which a business aims to satisfy customers and make a profit |
Marketing Strategy | The plan drawn up by management to achieve the business' marketing objectives |
Market Segment | A group of people for whom a particular product satisfies a similar need |
Marketing Concept | Thinking of consumers' needs first, understanding these needs and organising the business to deliver the products/services which satisfy theses needs more effectively than competitors |
Market Research | Involves gathering information about a product and its market and then using that information to make business decisions |
Desk Research | Is secondary research as it involves using information that already exists. |
Examples of Desk Research | Using information already in the business e.g. internal reports or doing online research e.g. accessing reports available from government agencies |
Field Research | Is primary research as it involves going into the market and colleting information for your particular purpose |
Examples of field research | Interviewing people, getting people to complete questionnaires, observing people's behaviour |
Advertising | Communicating information about a product/service directly to the consumer |
Sales Promotion | Refers to a variety of activities, other than advertising, used by a firm to increase sales of a particular product or service |