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industrial relations
key words and definitions
Term | Definition |
---|---|
INDUSTRIAL RELATIONS | REFERS TO THE RELATIONSHIP THAT EXISTS BETWEEN EMPLOYERS AND EMPLOYEES IN A PARTICULAR WORKPLACE |
TRADE UNION | IS AN ORGANISATION OF WORKERS WHOSE MAIN OBJECTIVE ARE TO PROTECT THE JOBS OF THEIR MEMBERS AND IMPROVE THEIR PAY AND CONDITIONS |
SHOP STEWARD | IS THE PERSON ELECTED BY THE TRADE UNION MEMBERS TO REPRESENT THEM IN THE WORKPLACE |
CONCILIATION | BRINGING TWO SIDES TOGETHER TO DISCUSS A PROBLEM AND TRY TO REACH A SOLUTION THAT THEY BOTH ACCEPT |
ARBITRATION | IS WHERE AN INDEPENDENT PERSON,E.G. LABOUR COURT, LISTENS TO BOTH SIDES OF A DISPUTE AND MAKES A DECISION ABOUT HOW THE DISPUTE SHOULD BE SOLVED |
EMPLOYER | IS A PERSON OR FIRM WHO HIRES OTHERS, I.E. EMPLOYEES, TO WORK FOR THEM IN RETURN FOR PAYMENT |
ENTREPRENEUR | IS A PERSON WHO COMES UP WITH AN IDEA AND SETS UP A BUSINESS TO DEVELOP THAT IDEA INTO A PROFIT |