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MKTG.02
Strategic Planning for Competitive Advantage
Question | Answer |
---|---|
strategic planning | the managerial process of creating and maintaining a fit between the organization's objectives and resources and the evolving market opportunities </br> - goal of strategic planning is long-run profitability and growth </br> -require long term commitmen |
planning | the process of anticipating future events and determining strategies to achieve organizational objectives in the future |
market planning | designing activities relating to marketing objectives and the changing marketing environment |
marketing plan | a written document that acts as a guidebook of marketing activities for the marketing manager |
What are the elements of a marketing plan? | <img src="http://www.marketing.nelson.com/mktcommunity/images/p23_framework_mrktstrategy.gif" style="max-width:40%" alt="Milford Sound in New Zealand" /> |
mission statement | a statement of the firm's business based on a careful analysis of benefits sought by present and potential customers and an analysis of existing and anticipated environment conditions </br> -"What business are we in?" </br> -careful analysis of benefits |
marketing myopia | defining a business in terms of goods and services rather than in terms of the benefits customers seek |
strategic business unit (SBU) | a subgroup of a single business or collection of related businesses within the larger organization </br> -distinct mission and specific target market</br> -control over resources</br> -own competitors </br> -independent of other SBUs in the organizati |
SWOT analysis | identifying internal strengths (S) and weaknesses (W) and also examining external opportunities (O) and threats (T) |
environmental scanning | collection and interpretation of information about forces, events, and relationships in the external environment that may affect the future of the organization or the implementation of the marketing plan |
marketing objective | a statement of what is to be accomplished through marketing activities </br> -realistic, measurable, time specific, compared to benchmark </br> -consistent with and indicate priorities of the organization |
competitive advantage | a set of unique features of a company and its products that are perceived by the target market as significant and superior to the competition </br> -types: cost, product/service differentiation, niche |
cost competitive advantage | being the low-cost competitor in an industry while maintaining satisfactory profit margins |
experience curves | curves that show costs declining at a predictable rate as experience with a product increases |
product/service differentiation competitive advantage | the provision of something that is unique and valuable to buyers beyond simply offering a lower price than that of the competition |
niche competitive advantage | the advantage achieved when a firm seeks to target and effectively serve a small segment of the market</br> -for small companies with limited resources that face giant competitors</br> -market segment-> good growth potential but not crucial for major co |
sustainable competitive advantage | an advantage that cannot be copied by the competition |
market penetration | a marketing strategy that tries to increase market share among existing customers </br> -aggressive advertising; cents-off coupon |
market development | a marketing strategy that entails attracting new customers to existing products </br> -new uses for old products stimulate additional sales among existing customers while bringing new customers |
product development | a marketing strategy that entails the creation of new products for present markets</br> -good feel for what customers like and dislike about current products and what existing needs are not being met |
diversification | a strategy of increasing sales by introducing new products into new markets |
portfolio matrix | a tool for allocating resources among products or strategic business units on the basis of relative market share and market growth rate</br> -classifies SBU by present or forecast growth & market share</br> -market share & profitability-> strongly linke |
star | a business unit that is a fast-growing market leader</br> -high market growth rate & share </br> -large profits but needs lots of cash to finance growth</br> -best tactic: reinvesting earnings in product improvement, better distribrution, promotion |
cash cow | a business unit that generates more cash than it needs to maintain its market share</br> -low market growth & high market share</br> -generates more cash than it needs to maintain its market share |
problem child (question mark) | a business unit that shows rapid growth but poor profit margins</br> -low market share in a high-growth industry</br> -need great deal of cash |
dog | a business unit that has low growth potential and a small market share</br> -most leave marketplace |
marketing strategy | the activities of selecting and describing one or more target markets and developing and maintaining a marketing mix that will produce mutually satisfying exchanges with target markets |
market opportunity analysis (MOA) | the description and estimation of the size and sales potential of market segments that are of interest to the firm and the assessment of key competitors in these market segments</br> -target market strategy: which market segment(s) to focus? |
marketing mix | a unique blend of product, place (distribution), promotion, and pricing strategies designed to produce mutually satisfying exchanges with a target market |
four Ps | product, place, promotion, and price, which make up the marketing mix |
implementation | the process that turns a marketing plan into action assignments and ensures that these assignments are executed in a way that accomplishes the plan's objectives</br> -detailed job assignments, activity descriptions, time lines, budgets, and communication |
evaluation | gauging the extent to which the marketing objectives have been achieved during the specified time period |
control | provides the mechanisms for evaluating marketing results in light of the plan's objectives and for correcting actions that do not help the organization reach those objectives within budget guidelines |
marketing audit | a thorough, systematic, periodic evaluation of the objectives, strategies, structure, and performance of the marketing organization</br> -characteristics: comprehensive, systematic, independent, periodic</br> -helps management allocate marketing resourc |