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Unit 4BM
Question | Answer |
---|---|
The obligation to accept responsibility for the outcomes of assigned task | Accountability |
All major planning and decision making is done by a group of top managers in the business | Centralized Organization |
A business is divided into smaller operating units; and managers are given almost total responsibility | Decentralized Organization |
Letting workers decide how to perform their work tasks and offer ideas on how to improve the work process | Empowerment |
A top-level manager who spends almost all of his or her time on management functions | Executive |
One with fewer levels of management than traditional structures | Flattened Organization |
How well people get along with each other when working together | Human Relations |
Carrying out plans and helping employees work effectively | Implementing |
THe ability to influence individuals and groups to achieve organizational goals | Leadership |
THe general way a manager treats and directs employees | Leadership style |
All authority and responsibility may be traced in a direct line from the top executive down to the lowest employee level in the organization | Line Organization |
The process of accomplishing the goals of an organization through the effective use of people and other resources | Management |
A person who completes all four management functions on a regular basis and has authority over other jobs and people | Manager |
Combines workers into temporary work teams to complete specific projects | Matrix Organization |
A short, specific statement of the purpose and direction of the business | Mission Statement |
The set of factors that cause a person to act in a certain way | Motivation |
Short-term planning that identifies specific activities for each area of the business | Operational Planning |
A visual device that shows the structure of an organization and the relationships among workers and divisions of work | Organization Chart |
Determining how plans can most effectively be accomplished; arranging resources to complete work | Organizing |
Analyzing information and making decisions about what needs to be done | Planning |
Guidelines used in making decisions regarding specific recurring situations | Policies |
A list of steps to be followed for performing certain work | Procedure |
The obligation to do an assigned task | Responsibility |
A team in which members together are responsible for work assigned to the team | Self-directed Work Team |
The number of employees who are directly supervised by one person | Span of Control |
A specific measure by which something is judged | Standard |
Long-term planning that provides broad goals and directions for the entire business | Strategic Planning |
Lowest level of management; oversees day-to-day operations | Supervisor |
Sn examination of an organization's internal strengths and weaknesses, as well as opportunities and threats form its external environment | SWOT analysis |
Means that no employee has more than one supervisor at a time | Unity of Command |
The difference between current performance and the standard | Variance |
A group of individuals who cooperate to achieve a common goal | Work Team |