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Unit 4: Management
Management Responsibilities
Question | Answer |
---|---|
Accountability | the obligation to accept responsibility for the outcomes of assigned tasks |
Centralized Organization | all major planning and decision making is done by a group of top managers in the business |
Decentralized Organization | a business is divided into smaller operating units; and managers are given almost total responsibility |
Empowerment | letting workers decide how to perform their work tasks and offer ideas on how to improve the work process |
Executive | a top-level manager who spends almost all of his or her time on management functions |
Flattened Organization | one with fewer levels of management than traditional structures |
Human Relations | how well people get along with each other when working together |
Implementing | carrying out plans and helping employees work effectively |
Leadership | the ability to influence individuals and groups to achieve organizational goals |
Leadership Style | the general way a manager treats and directs employees |
Line Organization | all authority and responsibility may be traced in a direct line from the top executive down to the lowest employee level in the organization |
Management | the process of accomplishing the goals of and organization through the effective use of people and other resources |
Manager | a person who completes all four management functions on a regular basis and has authority over other jobs and people |
Matrix Organization | combines workers into temporary work teams to complete specific projects |
Mission Statement | a short, specific statement of the purpose and direction of the business |
Motivation | the set of factors that cause a person to act in a certain way |
Operational Planning | short-term planning that identifies specific activities for each area of the business |
Organization Chart | a visual device that shows the structure of an organization and the relationships among workers and divisions of work |
Organizing | determining how plans can most effectively be accomplished; arranging resources to complete work |
Planning | analyzing information and making decisions about what needs to be done |
Policies | guidelines used in making decisions regarding specific recurring situations |
Procedure | a list of steps to be followed for performing certain work |
Responsibility | the obligation to do an assigned task |
Self-Directed Work Team | a team in which members together are responsible for the work assigned to the team |
Span of Control | the number of employees who are directly supervised by one person |
Standard | a specific measure by which something is judged |
Strategic Planning | long-term planning that provides broad goals and directions for the entire business |
Supervisor | lowest level of management; oversees day-to-day operations |
SWOT Analysis | an examination of an organization's internal strengths and weaknesses, as well as opportunities and threats from its external environment |
Unity of Command | means that no employee has more than on supervisor at a time |
Variance | the difference between current performance and the standard |
Work Team | a group of individuals who cooperate to achieve a common goal |