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Test #2
Ch. 5, 9, 10
Question | Answer |
---|---|
Sustainable competitive advantage | others try to copy and can't |
4 requirements to sustainable advantage: 1. valuable resources 2. rare resources 3. imperfectly imitable resources 4. nonsubstitutable resources | 1. increase effiency/effectiveness (people) 2. not controlled or possessed by others (tanzanite) 3. costly or difficult to copy (coke formula) 4. no other resource can replace it & get the same result (PB & J) |
Competitive inertia | reluctance to change successful strategies |
SWOT Analysis 1. internal 2. external | 1. Strength and Weakness 2. Opportunities and Threats |
INTERNAL ENVIRONMENT: Distinctive competence | -tangible -company makes, does, and sells |
INTERNAL ENVIRONMENT: Core capabilities | -intangible -customer service |
EXTERNAL ENVIRONMENT: 1. strategic group 2. core firms 3. secondary firms | 1. competitors 2. direct competitors (Coke/Pepsi) 3. like Coke/ RC Cola |
STRATEGIC ALTERNATIVES: 1. Risk-avoiding 2. Risk-taking | 1. aims to protect an existing competitive advantage (patent) 2. aim to extend or create sustainable competitive advantage (research & development) |
BCG Matrix: 1. Question Marks 2. Stars 3. Cash Cows 4. Dogs | 1. Swiffer 2. Olay 3. Tide 4. Era |
GRAND STRATEGIES: growth | increase company |
stability | improve what you already have |
retrenchment | hold off threats while turning company around |
divestiture | sold off part of stuff or lay people off |
***5 INDUSTRY FORCES:*** 1. Threat of New Entrants 2. Bargaining Power of Suppliers and Buyers 3. Threat of Substitute Products or Services | 1. Barrier to enter market ($) 2. Dependants- Opportunistic Behavior 3. How easy is it to have a "generic" option? |
differentation | provide unique products/services/features (PS3) |
cost leadership | being most competitive low priced (Walmart) |
niche | catering to particular segment of the market (Cracker Barrel) |
Vertical integration | seeking cost savings and effiency (GE) Coal-->electricity-->products |
SOCIAL LOAFING: ***additive task*** | a type of group task in which the coordinated efforts of several people are added together to form the group's product |
social impact theory | as group size increases, individual effort decreases |
autonomy | how **independent** are you to do your work |
TEAM NORMS: ***expected roles*** | the set of behaviors that a group expects from an individual member |
TEAM CONFLICT: 1. Cognitive (C-type) 2. Affective (A-type) | 1. members disagree because of different experiences and expertise 2. results in hostility, anger, resentment, distrust, cynicism, apathy |
TEAM COMPENSATION: 1. Skill-based pay 2. Gainsharing 3. Nonfinancial rewards | 1. payed for learning additional skills 2. companies share financial value with their workers 3. vacations, t-shirts, awards... |
Bona fide occupational qualification(BFOQ) | you have a legitamate reason to discriminate |
Disparate treatment | intentional discrimination (on purpose) |
Adverse Impact | unintentional discrimination |
Four-Fifths Rule | formula to determine if adverse impact has occured |
1. Job Description 2. Job Specifications | 1. what you are going to do 2. skill you need (BFOQ shows up here) |
internal recruiting | within the company |
career path | path to follow in the company to ge promoted |
external recruiting | outside the company- advertising, walk-ins, job fairs... |
COMPENSATION DECISIONS: 1. piecework 2. commission 3. profit sharing 4. employee stock ownership plans (ESOP) 5. stock options | 1. payed for each item produced 2. % of sales 3. salary and % of profit 4. salary and stock 5. salary and option to buy cheap stock |
1. functional turnover 2. dysfunctional turnover | 1. good- new replacing old 2. bad- losing good employees |