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Test #2

Ch. 5, 9, 10

QuestionAnswer
Sustainable competitive advantage others try to copy and can't
4 requirements to sustainable advantage: 1. valuable resources 2. rare resources 3. imperfectly imitable resources 4. nonsubstitutable resources 1. increase effiency/effectiveness (people) 2. not controlled or possessed by others (tanzanite) 3. costly or difficult to copy (coke formula) 4. no other resource can replace it & get the same result (PB & J)
Competitive inertia reluctance to change successful strategies
SWOT Analysis 1. internal 2. external 1. Strength and Weakness 2. Opportunities and Threats
INTERNAL ENVIRONMENT: Distinctive competence -tangible -company makes, does, and sells
INTERNAL ENVIRONMENT: Core capabilities -intangible -customer service
EXTERNAL ENVIRONMENT: 1. strategic group 2. core firms 3. secondary firms 1. competitors 2. direct competitors (Coke/Pepsi) 3. like Coke/ RC Cola
STRATEGIC ALTERNATIVES: 1. Risk-avoiding 2. Risk-taking 1. aims to protect an existing competitive advantage (patent) 2. aim to extend or create sustainable competitive advantage (research & development)
BCG Matrix: 1. Question Marks 2. Stars 3. Cash Cows 4. Dogs 1. Swiffer 2. Olay 3. Tide 4. Era
GRAND STRATEGIES: growth increase company
stability improve what you already have
retrenchment hold off threats while turning company around
divestiture sold off part of stuff or lay people off
***5 INDUSTRY FORCES:*** 1. Threat of New Entrants 2. Bargaining Power of Suppliers and Buyers 3. Threat of Substitute Products or Services 1. Barrier to enter market ($) 2. Dependants- Opportunistic Behavior 3. How easy is it to have a "generic" option?
differentation provide unique products/services/features (PS3)
cost leadership being most competitive low priced (Walmart)
niche catering to particular segment of the market (Cracker Barrel)
Vertical integration seeking cost savings and effiency (GE) Coal-->electricity-->products
SOCIAL LOAFING: ***additive task*** a type of group task in which the coordinated efforts of several people are added together to form the group's product
social impact theory as group size increases, individual effort decreases
autonomy how **independent** are you to do your work
TEAM NORMS: ***expected roles*** the set of behaviors that a group expects from an individual member
TEAM CONFLICT: 1. Cognitive (C-type) 2. Affective (A-type) 1. members disagree because of different experiences and expertise 2. results in hostility, anger, resentment, distrust, cynicism, apathy
TEAM COMPENSATION: 1. Skill-based pay 2. Gainsharing 3. Nonfinancial rewards 1. payed for learning additional skills 2. companies share financial value with their workers 3. vacations, t-shirts, awards...
Bona fide occupational qualification(BFOQ) you have a legitamate reason to discriminate
Disparate treatment intentional discrimination (on purpose)
Adverse Impact unintentional discrimination
Four-Fifths Rule formula to determine if adverse impact has occured
1. Job Description 2. Job Specifications 1. what you are going to do 2. skill you need (BFOQ shows up here)
internal recruiting within the company
career path path to follow in the company to ge promoted
external recruiting outside the company- advertising, walk-ins, job fairs...
COMPENSATION DECISIONS: 1. piecework 2. commission 3. profit sharing 4. employee stock ownership plans (ESOP) 5. stock options 1. payed for each item produced 2. % of sales 3. salary and % of profit 4. salary and stock 5. salary and option to buy cheap stock
1. functional turnover 2. dysfunctional turnover 1. good- new replacing old 2. bad- losing good employees
Created by: ShinedownSouth
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