Chapter 9: TeleTech Word Scramble
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Term | Definition |
Diction | The choice of words and phrasing speech or writing |
Enunciation | The act of pronouncing words |
Inflection | A change in pitch |
Jargon | Special words, Only a particular profession would understand |
Salutation | A greeting |
STAT | Immediately |
Screen(Screening Calls) | Protection, Shields |
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