MOPS Word Scramble
|
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
| Question | Answer |
| Most important information to have when scheduling appts. | Physician's availability |
| Info you should obtain when scheduling an appt | Name, Phone #, Ins. Info, Reason for visit |
| 3 systems for office appts | schedule, flexible hours, open scheduling |
| 3 ways to remind pts about an appt. | appt. card, post card in tickler file, phone call-day before |
| why apt book should leave some open time slots | walk-in emergencies, new patients |
| 3 factors taken into consideration when scheduling appts. | doctors preference, patients needs, available equipment |
| what to look for when selecting apt book | opens flat, proper size for office, room for pt. info. |
| establishing the matrix | advance preparation-block out time physician is un-available |
| buffer time | 15-20 min in the morning and afternoon (for doctor) |
| group/cluster scheduling | same type of appt, same day of the week |
| 2 things to schedule a series of appts | schedule appts: same day, same time |
| main purpose of appt. scheduling | to make the best use of effective time mgmt |
| effective time mgmt. accomplishes | makes best use of staff time and allows for emergencies |
| most important thing to remember when keeping appt. book | it is a legal document |
| best time to schedule habitually late patient | last apt of the day. Call to remind them |
| 2 reasons appt cards avoid misunderstandings | saves on time consuming phone calls and prevents errors |
| who will determine patient emergency? | the doctor |
| triage | prioritizing patients based on their medical needs |
| double booking | more than one person scheduled in a single time slot |
| wave scheduling | three patients @ same time on the hour - seen in the order of their arrival |
| modified wave scheduling | two at the top of the hour, one at the half hour |
| open scheduling | no appts, seen in the order of their arrival |
| flexible hours scheduling | different hours on different days |
| new patient | 1 hour appointment |
| injury and suture removal | 15 min. appointment |
| normal appointment | 30 minutes |
Created by:
wenchie040
Popular Medical sets