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Chapter 17: Promotional Concepts & Strategies

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Question
Answer
persuasive communication   promotion  
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convincing prospects to select products or services over a competitor's brand   product promotion  
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creating a favorable image for a business, helping advocate for change, or taking a stand in the community   institutional promotion  
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form of nonpersonal promotion   advertising  
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type of advertising directed to a targeted group of prospects   direct marketing  
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represents all marketing activities--other than personal selling, advertising, & public relations--that are used to stimulate purchasing and sales   sales promotion  
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activities that enable an organization to influence a target audience   public relations  
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an announcement sent to the media   news release  
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involves bringing news or newsworthy info about the organization to the public's attention   publicity  
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combination of strategies and cost-effective allocation of resources to inform the public about the business   promotional mix  
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mainly promotes the product ONLY to the next person in the distribution channel   push policy  
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mainly directs promotion to consumers to create customer interest   pull policy  
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sales promotion activities to get support for a product from manufacturers, wholesalers, retailers   trade promotions  
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sales strategies that encourage customers and prospects to buy   consumer promotions  
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certificates that entitle customers to cash discounts on goods or services   coupons  
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low-cost items given to customers at a discount or free   premiums  
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higher-priced items are earned and given away through contests, sweepstakes, and rebates   incentives  
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cross-promotional & cross-selling campaigns that involve promo arrangements between more than one retailer or manufacturer   promotional tie-ins  
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by the way of   via  
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the commercial activity of transporting and selling goods from a producer to a consumer   distribution  
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