From textbook Phlebotomy Technician Specialist #2
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| dendrite | nerve cell process that carries nervous impulses toward the cell body
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| deoxygenated | state of having oxygen removed from a compound or tissue
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| depolarization | a reversal of charges at a cell membrane; an electrical change in an excitable cell in which the inside becomes positive in relation to the outside; opposite of polarization
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| dermis | the true skin; lying immed. beneath the epidermis
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| diaphoretic | producing perspiration; sweating
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| accreditation | The process by which an institution (school) voluntarily completes an extensive self-study in preparation for a review visit by an association.
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| The history of phlebotomy began around | the Stone Age
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| The first authentically recorded blood transfusion occurred in | the 17th century
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| Paying particular attention to handwashing is an example of what personal characteristic? | integrity
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| Handling an inquisitive patient requires | diplomacy, empathy, compassion, honesty
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| The "scope of practice" refers to | working within the limits of one’s training
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| A moral obligation to determine the difference between right and wrong is | ethics
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| An accreditation agency for hospitals and nursing homes is the | Joint Commission on Accreditation of Healthcare Organizations
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| Employment opportunities for phlebotomists include | POL's (physicals office lab), hospitals, govt. laboratories, long term care facilities
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| This occurs when one state recognizes the licensure granted to a person by another state. | reciprocity
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| PPO's | Preferred Provider Organizations
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| POL's | Physician Office Laboratories
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| HMO's | Health Maintenance Organizations
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| Independent reference labs | Govt. labs where Phlebotomist can find employment
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| The Clinical Laboratory Improvement Act was enacted by Congress in | 1988
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| CBC | Complete Blood count
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| 5 Q framework | a checklist for health care professionals that focuses on 1) quality planning; 2) quality laboratory practices; 3) quality control of processes; 4) monitoring performance/quality assessment; and 5) quality improvement when problems occur.
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| ABO blood group system | one of several systems for classifying human blood, based on the antigens present on the surface membranes of the red blood cell.
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| acid-citrate-dextrose (ACD) | an anti-coagulant
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| acidosis | a serious condition occurring when the blood pH decreases to less than 7.35.
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| acquired immunodeficiency syndrome (AIDS) | a series of infections and disorders that occur as a result of infection by the human immunodeficiency virus (HIV), which causes the immune system to break down.
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| activated partial thromboplastin time (APTT) | a coagulation test used to test the extrinsic coagulation system.
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| active listening | listening sufficiently to ensure that the message conveyed is understood and can be repeated by the listener. Nodding, leaning forward. Not sympathizing!
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| acute care hospital | a hospital characterized by stays of fewer than 30 days, usually by patients in need of care by highly specialized personnel and sophisticated technical equipment.
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| administrative law | a process of writing regulations, performed by the executive branch of government in order to enforce statutes and ordinances.
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| adrenal gland | situated on top of the kidney, this gland produces hormones in response to emotion, as well as hormones that regulate carbohydrate metabolism and electrolyte balance.
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| aerobic | microorganism that is able to live only in the presence of oxygen.
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| aerosol | a fine mist
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| agar | a product from seaweed that is used to solidify bacteriologic media.
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| age-specific care considerations | fears and concerns which vary at different stages of one's life and which must be considered when providing health care to any given individual.
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| aliquot | a portion of a patient specimen used for testing.
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| OSHA | Occupational Safety &Health Administration: blood borne pathogens, protective equip, electrical systems safe, log of illness and injury
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| JCAHO | requires hospitals to implement QA programs or QC.
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| CLIA | Clinical Lab Amendments: all labs use same standards regarless of size
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| CAP | College of American Pathologists: influences standards of Phlebotomy.
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| Who provided first written documentation of the practice of bloodletting? | Hipocrates
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| Bloodletting is still used. Name 2 diseases it's used on: | Hemocromotosis (too much iron) and Polycythemia (Too many red blood cells)
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| Although not legally binding, what document is the standard to which all patients have the right to be treated? | Patient Care Partnership
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| What occurs when a duty of care is breached unintintionally, causing harm to the patient? | Negligence
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| ____ in proving malpractice or negligence is the responsiblity of the patient. | Burden of proof
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| ____ | is a division of the US Department of Labor and is responsible for enforcing the Occupational Safety and Health Act.
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| ______is a group of activities and programs designed to guarantee the highest level of quality patient care. | QA or QC
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| ____ is a program used in conjunction with QA/QC and is designed to minimize the exposure to the risk of loss or injury to both the health care provider and the patient. | Risk Management
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| _________ is a combination of concepts based on continuously improving services and client care through the involvement of all employees and is directed at customer satisfaction. | TQM (Total Quality Management)
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| A device that consisted of a small box that contained 12 small spring-driven rotary blades: | Scarificator
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| The medical leech is how long, typically, and when full, contains how much blood? | 3-6" long and contains 1/2 oz to 1 oz.
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| Name an agency that sets guidelines and standards for phlebotomy curriculum: | CAP
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| Name a health care professional with a minimum of a Masters in nursing and advanced education in a particular primary care group such as Pediatrics, and who can practice independently: | Nurse Practitioner
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| Name a technologist with an advanced degree in management who is responsible for overseeing all business operations of the lab: | Laboratory manager
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| A civil wrong that is based on an act that is committed without just cause such as negligence: | Tort
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| Assault, battery, and invasion of privacy are examples of: | Intentional Tort
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| A claim of improper tx or negligence brough against a professional person and/or entity by means of a civil lawsuit: | Malpractice
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| What agency mandates: Proper disposal of hazardous waste, personal protective equipment, Availability of hepatitis B vaccination? | OSHA
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| Name 5 Phelbotomist Certification companies: | ASPT (Amer. Soci. of Phelb), AMT (Amer. Medical Technologists), ASCP (Amer. Soci. of Clinical Pathol.), NPA (Nation. Phel. Assoc), NCA (Nation. Creden. Agency for Med. Lab. Personnel)
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| Name 3 agencies that do program Accreditation: | NPA-National Phlebotomy Assoc; NAACLS-National Accrediting Agency for Clincal Laboratory Sciences; ASPT-Amer. Society of Phelb. Technicians
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| Organizations offering CEU's to Phlebotomists: | National Phelb. Assoc (NPA), Amer. Soci. of Clinical Pathologists (ASCP), Amer. Soc. for Med. Technologists (ASMT), Amer. Soci. for Clinical Lab. Sciences-ASCLS
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| Name the recent government regulation affecting medical labs which require the regulation of all labs no matter how small. What year did congress enact this bill? | Clinical Laboratory Improvement Act of 1988 or CLIA
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| Adhering to a code of values with honesty, dependability and dedication is called: | Integrity
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| Explaining to the patient that another sample will need to be drawn because the first sample was misplaced is an example of: | Diplomacy
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| When a person has completed certain requirements and is issued a statement to that effect, he or she is said to be: | Certified
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| An agency that issues approval for phlebotomy programs is: | NPA, NAACLS, ASPT (National Phleb. Assoc, Nation. Accrediting Agency for Clinical Lab. Sciences, Amer. Society of Phleb. Technicians
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