Business Writing 205 Final -part 1
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Which of the follow ending sentences is best ending for a routine message? | Since we are beginning production on the 10th please send your response by the fifth.
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| The Fifth Top level of Maslow’s basic needs | Self Actualization
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| Which of the follow sentences is a favorable reply to an inquire message asking for permission to print an article? | You have my permission to print the article.
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| Which of the follow is the best opening to a favorable response to an inquire to use the writer as an employment reference? | Yes, you may use me as a reference
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| Persuasion is | opposite of force
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| The Fourth level up of Maslow’s basic needs | Esteem & Status
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| The First level up of Maslow’s basic needs | Physiological (survival)
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| The Second Level up of maslow's Basic Needs | Safety & security
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| The Third level up of Maslows Basic needs | Social
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| In a hard copy favor response message in which the subject line is not used the necessary identification information is | best placed EARLY in the message in an incidental form.
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| What are messages to correct an error? | Adjustment grants
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| 2. Choose the most appropriate beginning for a message routine acknowledging an order? | a. Your August 11 order of lg smart phone will arrive …
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| 2. Which of the following sentences best begin routine direct claim message? | Seven of the Walden china set received under invoice 1234 were broken
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| The most important approach to follow in writing a message presenting the facts about a claim is to? | forthright and courteously present the facts.
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| Which of the following situations would require an indirect approach? | When the reader is not expecting bad news.
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