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Business Test Review

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Leader   a manager who earns the respect and cooperation of employees to effectively accomplish the organization's goals  
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Leadership   the ability to influence individuals and groups to achieve organizational goals  
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Human Relations   how well people get along with each other when working together  
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Power   the ability to control behavior  
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Position power   comes from the position the manager holds in the organization  
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Reward power   based on the ability to control resources, rewards, and punishments  
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Expert power   given to people who are considered the most knowledgeable  
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Identity power   given to people because others identify with and want to be accepted by them  
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Leadership style   the general way a manager treats and directs employees  
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Autocratic leader   one who gives direct, clear, and precise orders with detailed instructions as to what, when, and how work is to be done  
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Democraic leader   one encourages workers to share to share in making decisions about work-related problems  
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Open leader   a manager who give little or no direction to employees  
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Situational leader   one who understands employees and job requirements and match his or her actions and decisions to the circumstances  
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Work rules   regulations created to maintain an effective working environment in a business  
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Created by: jdelgado12
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