General Office Duties
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Chronological file used as a reminder | Tickler file
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| The screening & sorting of emergency situations | Emergency triage
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| What should NOT be included in patients file? | Financial situations
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| Account statements for a medical practice should be sent.... | First class mail
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| Certified mail is used to send...? | Documents,contracts and bank books
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| the correct complimentary closing | Best Regards
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| Mail available 7 days a week | Express Mail
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| Soap pertains to... | Patient records
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| Incoming call should be answered | By the second or third ring
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| An appointment book is considered | A legal Document
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| Dealing with a seriously ill patient you should... | Avoid empty promises
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| schedule method where patients sign in and are seen on a first come first served basis is | Open booking
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| Scheduling 2 or more patients in the same slot is known as | Double Booking
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| Via the usps a package of books that weigh 90lbs | can not be sent because it exceeds the weight limit
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| Abbreviation NP | New Patient
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| A type of Tickler file | Subject
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| Publication and Journals are usually sent as | Periodicals
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| The proofreaders mark # represents | Add a Space
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| Standard letterhead | Used in general business correspondence
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| Office policy manuals contain | Regulations and personal appearance
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