MOPS Processing Mail Quiz
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each of the black spaces below before clicking
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| Mail is classified according to what four categories? | 1 - Destination; 2 - Type; 3 - Weight; 4 - Speed
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| In order to have a letter returned to you that you accidentally placed in a mailbox, you do what? | Fillout an application form the same or next day
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| A postage meter machine is leased / purchased from? | Manufacture
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| To purchase postage for a postage meter, purchase postage from who? | Post Office
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| Certified mail has what kind of value? | Intrinsic
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| What does intrinsic mean? | No monetary value
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| Where and for how long are records for certified mail kept? | At the USPO for 2 years
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| When something you are sending has a $ value up to $5,000.00, it is best to send the package how? | Insured
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| What is the most secure type of insured mail? | Registered mail
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| Why is registered mail the most secure type of insured mail? | You receive verification of delivery by receiving back a card that has an addressee signature
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| Highlighting information & writing notations on letters sent to the office, seeking some kind of response from the doctor in regards to the letter, is called what? | Annotating
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| What does OCR stand for? | Optical Character Reader
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| What does a Optical Character Reader do? | It is an eletronic device that reads the last two lines of an address
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| What classification is used to ship educational materials? | Special 4th class
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| Indemnity insurance against loses through registered mail is limited to how much? | $25,000.00
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| First class mail weighing up to 70 lbs and offers a two to three-day delivery would be sent how? | Priority Mail (Has green diamond on envelope)
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| What do you do if you accidentally open a Doctors personal mail? | 1 - Re-seal with tape; 2 - Write 'opened in error' on envelope; 3 - put your initials on envelope
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| What does COD mean? | Cash or Collect on delivery. It will not be left with addressee if no money is available
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| Mailing a letter attached to the outside of a package is called what? | Combination mail
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| Proof that an item has been delivered to the post office is called what? | Certificate of mailing
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| Proof that an item has been delivered to the addressee is called what? | Delivery confirmation
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| What are some examples of first call mail? | 1 - Postcards; 2 - Large Envelopes; 3 - Small Packages
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| What is the name of mail guaranteed to be delivered in one or two days? | Express
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| What are some examples of media mail? | 1 - Newspapers; 2 - Books; 3 - Magazines
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| How is general merchandise or gifts mailed? | Parcel Post
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| Rates based on weight, shape, and distance would be mailed how? | 1 - Junk Mail; 2 - Bound Printed matter; 3 - Bulk mail
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| Where do faxes come in on the priority list? | Top priority
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| What is the weight limit for 1st class mail? | 13 ounces
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| Certiicate of mailing gives what kind of proof? | Proof that item was delivered but not to who it was delivered
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| What is the MOST secure way to mail something? | Registered mail
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| What are some good points about Postal Money Orders? | 1 - Safer than sending cash; 2 - If lost or stolen it will be replaced; 3 - Record is kept for two years at the Post Office
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| What are the difference between Insured and registered Mail? | 1 - Registered mail is mre sercure; 2 - Insured is only covered for up to $5,000.00; 3 - Insured is less expensive; 4 - Insured is available for all classifications of mail
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| What are some examples of Certified mail? | 1 - Contracts; 2 - Deeds; 3 - Mortgages; 4 - Bankbooks; 5 - Money orders (Items with no monetary value but are hard to replace)
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| Where are Certified and registered labels placed on an envelope? | To the left of the postage
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| Where would you stamp an envelope Confidential, Personal or Address Correction Requested? | Below and slightly to the right of the return address
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| Where would you type or stamp Certified, Registered, or Special Delivery? | Below and to the left of the postage
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| What lettering should you avoid when addressing an envelope? | 1 - Script; 2 - Italic; 3 - Artistic Typefaces
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| Should you address in lower or upper case? | Fully Capitalized
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| Where is it acceptable to use punctuation marks? | None
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| How does the OCR read an address? | From the bottom up
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| When mailing to a foreign country, do you do anything different? | Yes, the name of the counrty is placed two lines below the City, State, Zip Code line
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Created by:
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