Ch 15
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Blog | Online journal in which people write about whatever they want about any topic
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| Communication | The transfer of information and understanding from one person to another
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| Decoding | Interpreting and trying to make sense of a message
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| Downward Communication | Communication that flows from a higher level to a lower level
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| Encoding | Translating a message into understandable symbols or language
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| External Communication | Communication between people outside and inside an organization
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| Extranet | An extended intranet that connects internal employees with selected suppliers, customers and other strategic partners
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| Feedback | The receiver's expression of his reaction to the sender's message
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| Formal Communication Channels | Communications that follow the chain of command and are recognized as official
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| Grapevine | The unofficial communication system of the informal organization
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| Group Support Systems | Use of state-of-the-art computer software and hardware to help people work better together
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| Horizontal Communication | Communication that flows within and between work units; its main purpose is coordination
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| Informal Communication Channels | Communication that develops outside the formal structure and does not follow the chain of command
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| Information Overload | An overload that occurs when the amount of information received exceeds a person's ability to handle it or process it
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| Intranet | An organization's private, internal internet
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| Jargon | Terminology specific to a particular profession or group
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| Management by Wandering Around | Style of management whereby a manager literally wanders around the organization and talks with people across all lines of authority
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| Media Richness | Indication of how well a particular medium conveys information and promotes learning
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| Medium | The pathway by which the message travels
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| Message | The information to be shared
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| Multicommunicating | The use of technology to participate in several interactions at the same time
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| Noise | Any disturbance that interferes with the the transmission of a message
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| Nonverbal Communication | Message in a form other than the written of the spoken word
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| Receiver | The person for whom the message is intended
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| Semantics | The study of the meaning of words
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| Sender | The person wanting to share information
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| Spam | Unsolicited e-mail jokes and junk mail
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| Stereotype | A standardized mental picture resulting from oversimplified beliefs about a certain group of people
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| Telepresence Technology | High-def videoconference systems that simulate face-to-face meeting among users
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| Upward Communication | Communication that flows from lower levels to higher levels
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
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To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
johnny1329
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