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Ch 8

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
Accountability   Describes expectations that managers must report and justify work results to the managers above them  
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Accountability   Describes expectations that managers must report and justify work results to the managers above them  
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Adaptive Perspective   Perspective of organizational culture that assumes that the most effective cultures help organizations anticipate and adapt to environmental change  
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Adhocracy Culture   Type of organizational culture that has an external focus and values flexibility  
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Authority   The right to perform command and utilize resources in a managerial position  
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Birth Stage   The nonbureaucratic stage, the stage in which the organization is created  
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Centralized Authority   Organizational structure in which important decisions are made by upper managers  
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Clan Culture   Type of organizational culture that has an internal focus and values flexibility rather than stability and control  
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Common Purpose   A goal that unifies employees or members and gives everyone an understanding of the organization's reason for being  
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Conglomerate   Type of organization in which a large company does business in different, unrelated areas  
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Contingency Plan   The creation of alternative hypothetical but equally likely future conditions  
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Continuous-Process Technology   A highly routinized technology in which machines do all of the work, to produce highly routinized products  
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Coordinated Effort   The coordination of individual efforts into a group or organization-wide effort  
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Customer Divisions   A divisional structure in which activities are grouped around common customers  
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Decentralized Authority   Organizational structure in which important decisions are made by middle-level and supervisory-level managers  
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Delegation   The process of assigning managerial authority and responsibility to managers and employees lower in the hierarchy  
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Differentiation   The tendency of the parts of an organization to disperse and fragment  
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Division Labor (Work Specialization)   Arrangement of having discrete parts of a task done by different people. The work is divided into particular tasks assigned to particular workers  
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Divisional Structure   The 3rd type of organizational structure, where people with diverse occupational specialties are put together in formal groups according to products, customers or geographic regions  
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Enacted Values   Values and norms actually observed in the organization  
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Espoused Values   Explicitly stated values and norms preferred by an organization  
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Fit Perspective   Perspective of organizational culture that assumes that an organization's culture must align with its business or strategic context  
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Functional Structure   The 2nd type of organizational structure , where people with similar occupational specialties are put together in formal groups  
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Geographic Divisions   A divisional structure in which activities are grouped around defined regional locations  
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Hero   A person whose accomplishments embody the values of the organization  
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Hierarchy Culture   Type of organizational culture that has an internal focus and values stability and control over flexibilty  
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Hierarchy of Authority (Chain of Command)   A control mechanism for making sure the right people do the right things at the right time  
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Integration   The tendency of the parts of an organization to draw together to achieve a common purpose  
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Large-Batch Technology   Routinized products made by highly mechanized organizations  
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Line Managers   Managers who have the authority to make decisions and usually have people reporting to them  
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Market Culture   Type of organizational culture that has a strong external focus and values stability and control  
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Matrix Structure   4th type of organizational structure, which combines functional and divisional chains of command in a grid so that there are two command structures (vertical and horizontal)  
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Maturity Stage   Stage where the organization becomes very bureaucratic, large and mechanistic. Also 3rd stage of PLC  
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Mechanistic Organization   Organization in which authority is centralized, task and rules are clearly specified, and employees are closely supervised  
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Midlife Stage   A period of growth evolving into stability when the organization becomes bureaucratic  
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Modular Structure   7th type of organizational structure, in which a firm assembles product modules provided by contractors  
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Network Structure   6th type of organizational structure, where a central core is linked to outside independent firms by computer connections used to operate as if all were a single organization  
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Organic Organization   Organization in which authority is decentralized, there are fewer rules and procedures, and networks of employees are encouraged to cooperate and respond quickly to unexpected tasks  
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Organization   Group of people who work together to achieve some specific purpose.  
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Organization Chart   Box-and-lines illustration of the formal relationships of positions of authority and the organization's official positions  
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Organizational Culture (Corporate Culture)   System of shared beliefs and values that develops within an organization and guides the behavior of its members  
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Organizational life Cycle   Four-stage cycle with a natural sequence of stages: birth, youth, midlife & maturity  
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Organizational Size   Measurement of a group's size according to the number of full-time employees  
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Product Divisions   A divisional structure in which activities are grouped around similar products or services  
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Responsibility   The obligations one has to perform the assigned tasks  
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Rites and Rituals   The activities and ceremonies, planned and unplanned, that celebrate important occasions and accomplishments in an organization's life  
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Simple Structure   1st type of organizational structure, where an organizations has authority centralized in a single person, as well as a flat hierarchy, few rules and low work specializations  
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Small-Batch Technology   Systems in which goods are custom-made to customer specifications in small quantities  
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Span of Control (Management)   The number of people reporting directly to a given manager  
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Staff Personnel   Staff with advisory functions; they provide the advice, recommendations, and research to line managers  
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Story   A narrative based on true events, which is repeated to emphasize a particular value  
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Strength Perspective   Perspective of organizational culture that assumes that the strength of a corporate culture is related to a firm's long-term financial performance  
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Symbol   An object, act, quality, or event that conveys meaning to others  
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Team-Based Structure   5th type of organizational structure, where teams or workgroups, temporary or permanent, are used to improve horizontal relations and solve problems throughout the organization  
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Technology   All the tools for transforming material, data, or labor into goods or services  
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Unit of Command   Principle that stresses an employee should report to no more than one manager in order to avoid conflicting priorities and demands  
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Youth Stage   The stage in which the organization is in a prebureaucratic phase, one of growth and expansion  
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