Management - Ch. 11 Teamwork
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Team | A small number of people with complementary skills who are commanded to a common purpose, set of performance goals, and approach for which they had themselves mutually accountable.
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| Virtual Teams | Teams that are physically dispersed and communicate electronically more than face-to-face.
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| Self-Managed Teams | Autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by first-line supervisors.
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| Social Loafing | Working less hard and being less productive when in a group.
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| Social Facilitation Effect | Working harder when in a group than when working alone.
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| Norms | Shared beliefs about how people should think and behave.
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| Roles | Different sets of expectations for how different individuals should behave.
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| Cohesiveness | The degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another.
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| Teamwork | Collaboration – Coordination – Cooperation – Cohesiveness – Conflict – Competition – Trust
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| Trust | Willingly allowing someone to have more control.
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| Intimacy | Consequences of trust. “Into-me-see”
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| Process Loss | Resource used in other things rather than on the task
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Created by:
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