2016-2017 PHS Test 3 Units 3 & 4
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| Purpose of certification, Registration & Licensure | to ensure skill and competency of healthcare workers and to protect patients
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| Certification | issued if person fulfills requirements of education and performance and meets standards and qualifications established (not REQUIRED to work in that career field)
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| Registration | REQUIRED of some careers; professional/state agencies administer examinations and maintain a current list (the "registry") of qualified individuals
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| Licensure | Authorizes individuals to work in an occupation; Person required to 1) complete approved education program, 2) pass a STATE board exam, and 3) Maintain certain standards (CEC)
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| Aide/Assistant | Up to one year of training (classroom and on-the-job training); examples: Dental assistant, nursing aide
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| Purpose of an Accrediting Agency is? | Ensures that a program of study meets established quality competency standards
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| Purpose of Continuing Education Credits (CEC) is? | Required to renew licenses, and maintain registration/certificaiton
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| Technician | Associate's degree, or on-the-job training; examples: dental laboratory technician, surgical technician
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| Technologist | 3-4 years of college (bachelor's degree), plus work experience; examples: Occupational Therapist, Respiratory Therapist
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| Professional | 4 years of college (bachelor's) and an advanced degree; examples: dentist, physician, nurse
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| Therapeutic Services Pathway | Maintain or change the health status of the patient over time; examples: nurse, physician, physical therapist, occupational therapist, speech therapist
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| Diagnostic Services Pathway | Create a picture of patient health at a single point and time; examples: Electroencephalographic technologist, medical laboratory technician, radiologic technician
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| Health Informatics Pathway | Provide functions that support and document patient care; examples: admitting clerk, epidemiologist, medical librarian
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| Support Services Pathway | Provide a therapeutic environment for the delivery of health care; examples: central supply worker, housekeeper
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| Biotechnology Research & Development Pathway | uses scientific and technical advancements to enhance diagnostic and therapeutic abilities in health care; examples: biomedical engineer, forensic scientist
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| Purpose of the National Health Care Skill Standards (NHCSS) is | Developed to indicate knowledge and skills expected of healthcare workers in a specific cluster/pathway
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| Athletic Trainer | Prevent, recognize, manage, & rehabilitate injuries that result from physical activity
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| Occupational Therapist | Work with people who are having difficulty participating in their daily living and working environments due to mental, physical, developmental or emotional disabilities
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| Physical Therapist | Work with patients to help them regain their physical strength
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| Respiratory Therapist | Treats patients who have difficulty breathing because of heart-lung problems
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| Speech Language Pathologist | Evaluate and treat patients with speech, hearing, language and swallowing problems
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| Audiologist | Help people with hearing and balance disorders.
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| Phlembotomist | Draw blood samples by puncture of the veins
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| Dental Hygienist | clean teeth, apply fluorides and sealants to teeth and conduct X-rays
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| Orthodontics | correction of teeth placement and facial structures
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| Health Information Manager | Plan, develop, organize, manage and direct the medical information system for healthcare facilities
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| Certified Nurses Aide (CNA) | Basic nursing skills; earned with 15 -22 weeks of training and are certified. Supervised by an LVN or RN
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| Licensed Vocational Nurse (LVN) | help care for ill or injured people and perform health maintenance duties under the direction of physicians, dentists and registered nurses; 1 year of training with a certification. Supervised by an RN.
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| Registered Nurse (RN) | observe patients to assess symptoms, reactions to treatment, and progress. Manage CNAs and LVNs; must have an associates or bachelors and be certified.
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| Electrocardiographic (EKG) Technician | operate noninvasive equipment which prints graphic tracings of electrical impulses transmitted by the heart
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| Emergency Medical Technician (EMT) | provides emergency, pre-hospital care to accident victims
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| Healthcare administrator | manages the operations of healthcare facilities
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| Being reliable in work performance (perform assigned tasks on time and accurately is? | Dependability
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| Enjoying your work and having a positive attitude is? | Enthusiasm
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| Saying or doing the right thing in a situation is? | Tact
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| Being accountable for actions and behavior is? | Responsibility
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| Using good judgment in actions and words (observing the patient's right to confidential care and watching what you say and do) is? | Discretion
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| Working well with others is? | Team player
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| Person sending the message is? | Sender
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| Information to be conveyed is? | Message
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| Person the information is intended for is? | Receiver
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| The exchange of information, thoughts, ideas and feelings is? | Communication
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| Determining if communication was successful is? | Feedback
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| Facial expressions, eye contact, body language, tone, gestures and touch is? | Non-verbal feedback
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| Spoken and written words are? | Verbal communcation
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| A potential barrier to effective communication when a hearing or speaking impairment is involved is? | Physical disability
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| A potential barrier to effective communication when there are negative attitude towards people will cause them to not want to communicate with you is? | Psychological attributes and prejudice
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| A potential barrier to effective communication which involves cultural and language differences is? | Cultural diversity
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| What the patient feels (pain, nausea, dizziness, hunger, itching) is considered? | Subjective information
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| What can be seen or measured (heart rate, blood pressure, temperature, respiratory rate, weight, height, redness, swelling) is considered? | Objective information
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| A person's measured weight is an example of? | Objective information
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| A person's self-reported pain level is an example of? | Subjective information
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| HIPAA stands for? | Health Insurance Portability & Accountability Act
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| HIPAA is regulates what? | Confidential information should not be disclosed (given) to anyone without paper authorization or permission.
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| Teamwork in healthcare is defined as? | many professionals, with different levels of education, ideas, backgrounds and interests working together for the benefit of the patient.
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| Leadership is defined as? | The skill or ability to encourage people to work together and do their best to achieve common goals.
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| Democratic leadership is? | Encourages the participation of all individuals in decisions.
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| Laissez-Faire leadership is? | Hands-off leader, will have minimal rules, group functions with little or no direction.
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| Autocratic leadership is? | maintains total rule, makes all decisions (dictator).
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| Parliamentary procedures arose out of? | Early days of English Parliamentary Law
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| Parliamentary procedures were formalized by? | General Henry M. Roberts
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| Three basic principles of parliamentary procedures? | 1) Majority rule, 2) minority heard, & 3) Equal rights of all
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| Agenda | Organizes order of business for a meeting
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| President | Runs the meeting
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| Vice President | Assists the president and fills in if president is absent
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| secretary | helps make the agenda, takes roll at the meeting and records the minutes
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| historian | keeps and maintains history of the committee/club
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| treasurer | manages the budget
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| Reporter | manages public affairs
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| Parliamentarian | ensures parliamentary procedures are followed
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| Dentist | diagnose and treat diseases, injuries, and malformations of the teeth, gums and mouth.
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| Initiator | One or ones in the group that get the group started
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| Interpreter | One or ones who clarify or explain other members' ideas.
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| Analyzer | One or ones giving critical analysis of the ideas.
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| Harmonizer | One or ones that reduce tension or reduce differences among group members.
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| Encourager | One or ones in the group who have a friendly attitudes toward members and encourage acceptance of members ideas.
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| Blocker | Always opposing ideas of group members
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| Domineering | One or ones who try to manipulate the group.
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| Clown | Always making jokes, has a great time but does not always add to the productivity of the group
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| Assertive | One or ones that keeps the group on task-keeps things rolling smoothly, and watches the clock
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| Aggressive | one or ones who verbally attack others.
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| MD | Medical Degree
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| DDS | Doctorate of Dental Surgery
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| DVM | Doctorate of Veterinary Medicine
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| NP | Nurse Practitioner
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| OD | Doctorate of Optometry
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| CMT | Certified Medical Laboratory Technologist
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| DO | Doctorate of Osteopathy
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| CBET | Certified Biomedical Equipment Technician
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| CST | Certified Surgical Technologist
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| Empathy | Identifying with another person's feelings in a situation
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| Honesty | Having Integrity and being truthful
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| Willingness to learn | Being prepared for lifelong learning
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| Competence | Being qualified and capable to do your job
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| Acceptance of critism | Using comments of others to improve performance
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| Self-motivation | Being able to determine things that must be done/and doing them without constant direction
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| patience | Being tolerant and understanding
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