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MA Class

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
        Help!  

Term
Definition
Anaphylaxis   An exaggerated hypersensitivity. Can be Severe. Severe cases lead to vascular collapse, bronco spasm and shock.  
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Critical Thinking   The constant practice of considering all aspects of a situation when deciding what to believe or what to do.  
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Empathy   Sensitivity to the individual needs and reactions to the patients.  
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Learning Style   The way an individual perceives and processes information to learn new material  
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Perceiving   How an individual looks at information and sees it as real  
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Processing   How an individual internalizes new information and makes it his or her own.  
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Professional Behaviors   Actions that identify the MA as a member of a healthcare profession, including being dependable, providing respectful patient care, exercising initiative, demonstrating a positive attitude, and working as an effective team member.  
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Reflection   The process of considering new information and internalizing it to create new ways of examining information.  
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Antibodies   Immunoglobulins produced by the immune system in response to bacteria, viruses and other antigenic substances.  
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Antigen   A foreign substance that causes the production of a specific antibody.  
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Antiseptics   Substances that inhibit the growth of microorganisms on living tissue. (EX: Alcohol & Iodine)  
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Autoimmune   The body reacts against its own tissue (EX: Lupus, Rheumatoid Arthritis, Multiple Sclerosis)  
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Candidiasis   An infection caused by yeast. Typically affects the vaginal mucosa and skin.  
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Coagulate   To form into clots  
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Contaminated   Soiled with pathogens or infectious material. Nonsterile  
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Disinfectant   A liquid chemical that is capable of eliminating many or all pathogens. Not effective against bacterial spores.  
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Fomites   Contaminated, non living objects that can transmit infectious organisms.  
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Germicides   Agents that destroy pathogenic organisms.  
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Hereditary   A characteristic, condition or disease transmitted from parent to offspring on the DNA chain.  
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Interferon   A protein formed when a cell is exposed to a virus. The protein blocks viral action on the cell and protects against viral invasion.  
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Oppurtunistic Infections   Infections caused by a normally non pathogenic organism in a host whose resistance has been decreased.  
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Palliative   A substance that relieves or alleviates the symptoms but does not cure the disease.  
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Parenteral   The injection or introduction of a substance into the body by any route other than the digestive track. (EX: Subcutaneous, Intravenous, Intramuscular)  
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Pathogenic   Pertaining to a disease causing microorganism,  
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Permeable   Allowing a substance to pass or soak through.  
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Pyemia   The presence of pus forming organisms in the blood.  
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Relapse   The recurrence of the symptoms of a disease after apparent recovery.  
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Remission   The partial or complete disappearance of the clinical and subjective characteristics of a chronic or malignant disease.  
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Resident Bacteria   Bacteria that live in or on a certain part of the body, such as the skin or mucosa.  
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Rhinitis   Inflammation of the mucous membranes of the nose.  
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Spores   A thick walled, dormant form of bacteria that is very resistant to disinfection measures.  
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Sterile   Free of all microorganisms; pathogenic and nonpathogenic.  
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Tinea   Any fungal skin disease that results in scaling, itching and inflammation  
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Transient Bacteria   Bacteria Temporarily living in or on a certain body part; such as the hands.  
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Urticaria   A skin eruption that creates inflamed wheals. EX: Hives  
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Vectors   Animals or insects that transmit the causative organisms of disease.  
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Biophysical   The science of applying physical laws and theories to biologic problems.  
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Cognitive   Pertaining to the operation of the mind; referring to the process by which we become aware of perceiving, thinking and remembering.  
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Congruence   Agreement; the state that occurs when the verbal expressions of the message matches the sender's nonverbal body language.  
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Familial   Occurring in or affecting members of a family more than would be expected by chance.  
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Holistic   Considering the patient as a whole including the physical, emotional, social, economic, and spiritual needs of the person.  
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Present Illness   The chief complaint (CC); written in chronological sequence, with dates of onset.  
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Psychosocial   Pertaining to a combination of psychological and social factors.  
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Rapport   A relationship of harmony and accord between the patient and the healthcare professional.  
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Signs   Objective findings determined by a clinician, such as a fever, hypertension or rash.  
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Symptoms   Subjective complaints reported by the patient, such as pain or visual disturbances.  
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Apnea   Absence or cessation of breathing,  
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Arrhythmia   An abnormality or irregularity in the heart rhythm.  
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Arteriosclerosis   Thickening, decreased elasticity, and calcification of arterial walls.  
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Bounding   Term used to describe a pulse that feels full because of increased power of cardiac contraction or as a result of increased blood volume.  
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Bradycardia   A slow heartbeat; A pulse below 60 beats per minute.  
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Bradypnea   Respirations that are regular in rhythm but slower than normal in rate.  
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Cerumen   A waxy secretion in the ear canal; commonly called ear wax.  
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Chronic Obstructive Pulmonary Disease (COPD)   A progressive, irreversible lung condition that results in diminished lung capacity.  
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Diurnal Rhythm   Pattern of activity or behavior that follows a day-night cycle.  
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Dyspnea   Difficult or painful breathing.  
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Essential Hypertension   Elevated blood pressure of unknown cause that develops for no apparent reason; sometimes called primary hypertension.  
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Febrile   Pertaining to an elevated body temperature.  
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Homeostasis   Internal adaptation and change in response to environmental factors; multiple functions that attempt to keep the body's functions in balance.  
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Hyperpnea   An increase in the depth of breathing.  
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Hypertension   High blood pressure  
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Hyperventilation   Abnormally prolonged and deep breathing, usually associated with acute anxiety or emotional tension.  
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Hypotension   Blood pressure that is below normal (systolic pressure below 90 mm Hg and diastolic pressure below 50 mm Hg)  
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Intermittent Pulse   A pulse in which beats occasionally are skipped.  
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Orthopnea   Condition in which an individual must sit or stand to breathe comfortably.  
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Orthostatic (postural) Hypotension   A temporary fall in blood pressure when a person rapidly changes from a recumbent position to a standing position.  
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Otitis Externa   Inflammation or infection of the external auditory canal (swimmers ear)  
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Peripheral   Term that refers to an area outside of or away from an organ or structure.  
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Pulse Deficit   Condition in which the radial pulse is less than the apical pulse; may indicate a peripheral vascular abnormality.  
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Pulse Pressure   The difference between systolic and diastolic blood pressures (30 to 50 mm Hg is considered normal)  
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Pyrexia   Febrile condition or fever.  
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Rales   Abnormal or crackling breath sounds during inspiration.  
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Rhonchi   Abnormal rumbling sounds on expiration that indicate airway obstruction by thick secretions or spasms.  
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Secondary Hypertension   Elevated blood pressure resulting from another condition, typically kidney disease.  
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Sinus Arrhythmia   Irregular heartbeat that originates in the sinoatrial node. (Pacemaker)  
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Spirometer   Instrument that measures the volume of air inhaled and exhaled.  
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Stertorous   Term that describes a strenuous respiratory effort marked by a snoring sound.  
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Syncope   Fainting; A brief lapse in consciousness.  
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Tachycardia   A rapid but regular heart rate; one that exceeds 100 beats per minute.  
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Tachypnea   Condition marked by rapid, shallow respirations.  
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Thready   Term that describes a pulse that is scarcely perceptible.  
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Wheezing   A high-pitched sound heard on expiration; indicates obstruction or narrowing of respiratory passages.  
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Accreditation   The process through which an organization is recognized for adherence to a group of standards that meet or exceed the expectations of the accrediting agency.  
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Advent   Coming into being or use.  
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Allopathic   A term used to contrast homeopathic medicine with mainstream medicine; allopathic medicine is characterized by an effort to counteract the symptoms of a disease by administration of treatments that produce effects opposite to the symptoms.  
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Ambulatory   Able to walk about and not be bedridden.  
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Amenities   Things that contribute to comfort, enjoyment or convenience.  
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Case Management   The process of assessing and planning patient care, including referral and follow up,to ensure continuity of care and quality management.  
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Chiropractic   A medical discipline that focuses on the nervous system and involves manual adjustment of the vertebral column to affect the nervous system, and thereby treat various disorders, as well as to promote patient wellness.  
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Cited   Quoted by way of example, authority, or proof or mentioned formally in commendation or praise.  
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Complementary and Alternative Medicine (CAM)   A group of diverse medical and healthcare systems, practices and products that are not generally considered part of conventional medicine. Complementary medicine is used in combination with conventional medicine (allopathic or osteopathic); alternative me  
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Contamination   The process by which something is made impure, unclean, or unfit for use by the introduction of unwholesome or undesirable elements.  
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Conventional Medicine   Medicine as practiced by holders of the Doctor of Medicine (MD) and Doctor of Osteopathy (OD) degrees and by their allied health professionals, such as physical therapists, psychologists, and registered nurses.  
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Credentialing   The process of extending professional or medical privileges to an individual ; the process of verifying and evaluating that person's credentials.  
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Dissection   The separation into pieces and exposure of parts for scientific examination.  
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Encounter   Any contact between a healthcare provider and a patient that results in treatment or evaluation of the patient's condition; it is not limited to in-person contact.  
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Fermentation   An enzymatically controlled transformation of an organic compound.  
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Homeopathy   A type of alternative medicine that attempts to stimulate the body to recover by itself; a system of therapy based on the concept that disease can be treated with minute doses of drugs thought capable of producing the same symptoms in healthy people as th  
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Hospice   A concept of care that involves health professionals and volunteers who provide medical, psychological, and spiritual support to terminally ill patients and there loved ones.  
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Indicators   An important point or group of statistical values that, when evaluated, indicates the quality of care provided in a healthcare facility.  
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Indicted   Charged with a crime by the findings of a jury according to due process of the law.  
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indigent   A needy or poor person who is unable to provide the basic necessities of life; totally lacking in something of need.  
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Innate   Existing in; belonging to, or determined by factors present in an individual since birth.  
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Innocuous   Having no effect, adverse or otherwise; harmless.  
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Integrated   Formed, coordinated, or blended into a functioning or unified whole; to incorporate into a larger unit.  
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Integrated Delivery System (IDS)   A network of healthcare providers and organizations that provides or arranges to provide a coordinated continuum of services to a defined population and is willing to be held clinically and fiscally accountable for the clinical outcomes and health status  
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Mysticism   The experience of seeming to have direct communication with God or ultimate reality.  
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Naturopathy   An alternative to conventional medicine in which holistic methods are used, in addition to herbs and natural supplements, with the belief that the body will heal itself. Naturopathic physicians currently can be licensed in 15 states, Puerto Rico, and the  
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Osteopathic   A term describing a type of medicine that is based on the theory that disturbances in the musculoskeletel system affect other bodily parts, causing many disorders that can be corrected by various manipulative techniques in conjunction with conventional me  
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Pandemic   A condition in which most people in a country, a number of countries, or a geographic area are affected.  
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Peer Review Organizations (PROs)   Groups of medical reviewers contracted by the Centers for Medicare and Medicaid Services (CMS) to ensure quality control and the medical necessity of services provided by a facility.  
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Philanthropist   An individual who makes an active effort to promote human welfare.  
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Putrefaction   Decomposition of animal matter, which results in a foul smell.  
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Robotics   Technology dealing with the design, construction and operation of robots in automation.  
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Staff Privileges   The permission granted by a facility to a healthcare professional to practice in that facility.  
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Standards   Items or indicators used as a measure of quality or compliance with a statutory or accrediting body's policies and regulations.  
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Subluxations   Slight misalignment of the vertebrae or a partial dislocation.  
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Telemedicine   The use of telecommunications in the practice of medicine to compensate for the great distances that can separate healthcare professionals, colleagues, patients and students.  
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Teleradiology   The use of telecommunication devices to enhance and improve the results of radiologic procedures.  
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Treatises   Systematic expositions or arguments in writing, including a methodic discussion of the facts and principles involved and the conclusions reached.  
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Triage   Identification of the severity of patient's conditions and the allocation of treatment according to a system of priorities, which is designed to maximize the number of survivors and provide treatment for the sickest patient first.  
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Allied Health Fields   Occupational disciplines in which professionals involved with the delivery of healthcare or related services assist physicians with the diagnosis, treatment, and care of patients in many different specialty areas.  
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Benefits   Services or payments provided under a health plan, employee plan, or some other agreement, including programs such as health insurance, pensions, retirement planning, and many other options that may be offered to employees of a company or organization.  
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Certification   The attesting of something as being true as represented or as meeting a standard; the result of having been tested, usually by a third party, and awarded a certificate based on proven knowledge.  
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Continuing Education Units (CEU's)   Credits for courses, classes, or seminars related to an individual's profession that are designed to promote education and to keep the professional up to date on current procedures and trends in the field; CEUs often are required for licensing.  
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Cross-Training   Training in more than one area so that a multitude of duties may be performed by one person or so that substitutions of personnel may be made in an emergency or at other necessary times.  
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Externship (or Internship)   A training program that is part of the medical assisting course of study in an educational institution. This part of training is taken in the actual business setting of that field of study; the terms are interchanged in some areas of the country.  
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Intangibles   Qualities that cannot be perceived, especially by touch, or cannot be precisely identified or realized by the mind.  
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Invasive   Involving entry into the living body, as by incision or insertion of an instrument.  
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Perks   Extra advantages or benefits of working in a specific job that may or may not be commonplace in that particular profession; a shortened form of perquisites.  
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Phlebotomy   An invasive procedure used to obtain a blood specimen for testing, experimentation, or diagnosis of disease.  
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Practicum   Another word for the externship; a training program that is part of the medical assisting course of study in the actual business setting of a medical office or facility. (This term is used by the Commission of Accreditation of Allied Health Education Prog  
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Profit Sharing   Offer of a part of a company's profits to employees or other designated individuals or groups.  
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Stock Options   Offers of stocks for purchase to a certain group of individuals or certain groups, such as employees of a for-profit hospital.  
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Versatile   Embracing a variety of subjects, fields, or skills; having a wide range of abilities.  
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Characteristics   Distinguishing traits, qualities, or properties.  
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Commensurate   Corresponding in size, amount, extent, or degree; equal in measure, proportions.  
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Competent   Having adequate or requisite capabilities.  
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Connotation   An implication; something suggested by a word or thing.  
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Credibility   The quality or power of inspiring belief.  
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Demeanor   Behavior toward others; outward manner.  
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Detrimental   Obviously harmful or damaging.  
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Discretion   The quality of being discreet; having or showing good judgement or conduct, especially in speech.  
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Disseminated   To disburse; to spread around.  
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Drug of Choice   The drug an abuser uses most frequently to satisfy the craving for a certain feeling; the user's preferred drug.  
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Initiative   Energy or aptitude to cause or facilitate the start of something or to cause something to happen.  
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Insubordination   Disobedience to authority.  
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Morale   The mental and emotional condition, enthusiasm, loyalty, or confidence of an individual or group with regard to the function or tasks at hand.  
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Optimistic   Inclined to put the most favorable construction on actions and events or to anticipate the best possible outcome.  
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Persona   An individual's social facade or front that reflects the role in life the individual is playing; the personality a person projects in public.  
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Professionalism   The conduct or qualities characterized by or conforming to the technical or ethical standards of a profession; exhibiting a courteous, conscientious, and generally businesslike manner in the workplace.  
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Reproach   An expression of rebuke or disapproval; a cause or occasion of blame, discredit, or disgrace.  
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Tolerance   The need to use more and more of a substance to get the same feeling as the body learns to tolerate the drug.  
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Work Ethics   A set of values based on the moral virtues of hard work and diligence.  
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Adage   A saying, often in metaphoric form, that embodies a common observation.  
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Aggressive   Forceful or intended to dominate; hostile, injurious, or destructive, especially when referring to a behavior caused by frustration.  
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Ambiguous   Capable of being understood in two or more possible senses or ways; unclear.  
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Animate   To fill with life; to give spirit and support to expressions.  
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Battery   An offensive touching or use of force on a person without his or her consent.  
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Caustic   Marked by sarcasm.  
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Channels   Means of communication or expression; courses or direction of thought.  
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Comfort Zone   A place in the mind where an individual feels safe and confident.  
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Congruent   Being in agreement, harmony, or correspondence; conforming to the circumstances or requirements of a situation.  
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Decodes   Converts, as in a message, into intelligible form; recognizes and interprets.  
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Defense Mechanisms   Psychological methods of dealing with stressful situations that are encountered in day-to-day living.  
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Encodes   Converts from one system of communication to another; converts a message into code.  
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Encroachments   Actions that advance beyond the usual or proper limits.  
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Enunciate   To utter articulate sounds; the act of being very distinct in speech.  
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External Noise   Sounds or factors outside the brain that interfere with the communication process.  
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Externalization   The attribution of an event or occurrence to causes outside the self.  
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Feedback   The transmission of evaluative or corrective information to the original or controlling source about an action, event, or process.  
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Grief   Reaction to an unfortunate outcome; a deep distress caused by bereavement, a loss, or a perceived loss.  
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Internal Noise   Factors inside the brain that interfere with the communication process.  
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Language Barrier   Any type of interference that inhibits the communication process and is related to languages spoken by the people attempting to communicate.  
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Litigious   Prone to engage in lawsuits.  
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Malediction   Speaking evil or the calling of a curse.  
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Media   A term applied to agencies of mass communication, such as newspapers, magazines, and telecommunications.  
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Paraphrasing   To express an idea in different wording in an effort to enhance communication and clarifying meaning.  
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Perception   Capacity for comprehension; an awareness of the elements of the environment.  
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Physiologic Noise   Internal interferences comprised of biological factors within a speaker or listener that hinder effective and accurate communication.  
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Pitch   Highness or lowness of a sound; the relative level, intensity, or extent of some quality or state.  
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Proxemics   The study of the nature, degree, and effect of the spatial separation individuals naturally maintain.  
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Sarcasm   A sharp and often satirical response or ironic utterance designed to cut or inflict pain.  
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Stereotype   Something conforming to a fixed or general pattern; a standardized mental picture that is held in common by many and represents an oversimplified opinion, prejudiced attitude, or uncritical judgement.  
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Stressors   Stimuli that cause stress.  
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Subtle   Difficult to understand or perceive, having or marked by, keen insight and ability to penetrate deeply and thoroughly.  
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Thanatology   The study of the phenomena of death and of psychological methods of coping with death.  
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Vehemently   In a manner marked by forceful energy; intensely, emotionally.  
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Volatile   Easily aroused; tending to erupt in violence.  
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Advocate   One who pleads the cause of another; one who defends or maintains a cause or proposal.  
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Allocating   Apportioning for a specific purpose or to particular persons or things.  
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Annotations   Notes added by way of comment or explanation.  
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Beneficence   The act of doing or producing good, especially performing acts of charity or kindness.  
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Clinical Trials   Research studies that test how well new medical treatments or other interventions work in the subjects, usually human beings.  
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Disparities   Marked differences or distinctions.  
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Disposition   The tendency of something or someone to act in a certain manner under given circumstances.  
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Duty   Obligatory tasks, conduct, service, or functions that arise from one's position, as in life or in a group.  
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Euthanasia   The act or practice of killing or permitting the death of hopelessly sick or injured individuals in a relatively painless way for reasons of mercy.  
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Fidelity   Faithfulness to something to which one is bound by pledge or duty.  
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Gametes   Mature male or female germ cells, usually possessing a haploid chromosome set and capable of initiating formation of a new diploid individual; a sex cell, whether sperm or ovum.  
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Genome   The genetic material of an organism.  
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Idealism   The practice of forming ideas or living under the influence of ideas.  
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Impaired   Being in a less than perfect or less than whole condition; it includes having handicaps or functional defects and being under the influence of drugs, alcohol, and/or controlled substances.  
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Infertile   Not fertile or productive; not capable of reproducing.  
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Introspection   An inward, reflective examination of one's own thoughts and feelings.  
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Justice   With regard to medical ethics, the fair distribution of benefits and burdens among individuals or groups in society with legitimate claims on those benefits.  
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Nonmaleficence   Refraining from the act of harming or committing evil.  
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Opinions   Formal expressions of judgement or advice by an expert; Formal expressions of the legal reasons and principals on which a legal decision is based.  
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Philosopher   A person who seeks wisdom or enlightenment; an expounder of a theory in a certain area of experience.  
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Postmortem   Done, collected, or occurring after death.  
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Procurement   To get possession of, to obtain by particular care and effort.  
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Public Domain   The realm embracing property rights that belong to the community at large, are unprotected by copyright or patent, and are subject to use or appropriation of anyone.  
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Ramifications   Consequences produced by a cause or following from a set of conditions.  
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Reparations   Amends, acts of atonement, or satisfaction given as a result of a wrong or injury.  
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Sociologic   Oriented or directed toward social needs and problems.  
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Surrogate   A substitute; to put in place of another.  
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Unique Identifiers   Codes used instead of names to protect the confidentiality of the patient in a method of anonymous HIV testing.  
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Veracity   A devotion to or conformity with the truth.  
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Abandonment   To withdraw protection or support; in medicine, to discontinue medical care without proper notice after accepting a patient.  
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Act   The formal action of a legislative body; a decision or determination of a sovereign state, a legislative council, or a court of justice.  
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Allegation   A statement by a party to a legal action of what the party undertakes to prove; an assertion made without proof.  
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Appeal   A legal proceeding by which a case is brought before a higher court for review of the decision of a lower court.  
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Appellate   Having the power to review the judgement of another tribunal or body of jurisdiction, such as an appellate court.  
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Arbitration   The hearing and determination of a cause in controversy by a person or persons either chosen by the parties involved or appointed under statutory authority.  
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Arbitrator   A neutral person chosen to settle differences between two parties in a controversy.  
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Assault   An intentional, unlawful attempt of bodily injury to another by force.  
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Assent   To agree to something, especially after thoughtful consideration.  
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Bailiff   An officer of some U.S. courts who usually serves as a messenger or usher and who keeps order at the request of the judge.  
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Battery   A willful and unlawful use of force or violence on the person of another.  
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Code of Federal Regulations (CFR)   A coded delineation of the rules and regulations published in the Federal Register by the various departments and agencies of the federal govt. The CFR is divided into 50 titles that represent broad subject areas and chapters that provide specific detail.  
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Concurrently   Occurring at the same time.  
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Contributory Negligence   Statutes in some states that may prevent a party from recovering some damages if he or she contributed in any way to the injury or condition.  
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Damages   Loss or harm resulting from injury to person, property, or reputation; compensation in money imposed by law for losses or injuries.  
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Decedent   A legal term for a deceased person.  
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Defendant   A person required to answer in a legal action or suit; in criminal cases, the person accused of a crime.  
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Docket   A formal record of judicial proceedings; a list of legal cases to be tried.  
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Due Process   A fundamental constitutional guarantee that all legal proceedings will be fair; that one will be given notice of the proceedings and an opportunity to be heard before the govt. acts to take away life, liberty, or property; a constitutional guarantee that  
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Emancipated Minor   A person under legal age that can take care of themselves and are considered sufficient and responsible.  
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Expert Witnesses   People who provide testimony to a court as experts in certain fields or subjects to verify facts presented by one or both sides in a law suit, often compensated and used to refute or disprove the claims of one party.  
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Felony   A major crime, such as murder, rape or burglary; punishable by a more stringent sentence than that given for a misdemeanor.  
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Fine   A sum imposed as punishment for an offense; a forfeiture or penalty paid to an injured party or the govt. in a civil or criminal action.  
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Guardian Ad Litem   Legal representative for a minor.  
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Implied Consent   Presumed consent, such as when a patient offers an arm for a phlebotomy procedure.  
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Implied Contract   A legally enforceable agreement that arises from conduct, from assumed intentions, from some relationship among the immediate parties, or from the application of the legal principle of equity.  
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Informed Consent   A consent, usually written, which states understanding of what treatment is to be undertaken and of the risks involved, why it should be done, and alternative methods of treatment available (including no treatment) and their attendant risks.  
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Infractions   Breaking the law; minor offenses against the rules, usually punishable by fines.  
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Judicial   Of or relating to a judgement, the function of judging, the administration of justice, or the judiciary.  
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Jurisdiction   A power constitutionally conferred on a judge or magistrate to decide cases according to law and to carry sentence into execution.  
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Jurisprudence   The science or philosophy of law; a system or body of law or the course of court decisions.  
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Law   A binding custom or practice of a community; a rule of conduct or action prescribed or formally recognized as binding or enforceable by a controlling authority.  
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Liable   Obligated according to law or equity; responsible for an act or circumstance.  
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Libel   A written defamatory statement or representation that conveys an unjustly unfavorable impression.  
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Litigious   Prone to engage in lawsuits.  
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Manifestation   Something that is easily understood or recognized by the mind.  
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Misdemeanor   A minor crime, as opposed to a felony, punishable by fine or imprisonment in a city or county jail rather than in a penitentiary.  
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Municipal Courts   Courts that sit in some cities and larger towns that usually have civil and criminal jurisdiction over cases arising within the municipality.  
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Negligence   Failure to exercise the care a prudent person usually exercises; implies inattention to one's duty or business; implies want of due or necessary diligence or care.  
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Ordinance   Authoritative decree or direction; law set forth by a governmental authority, specifically, municipal regulation.  
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Other potentially infectious materials (OPIM)   Substances or materials other than blood that have the potential to carry infectious pathogens, such as body fluid, urine, semen, and others.  
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Perjured Testimony   The voluntary violation of an oath or vow either by swearing to what is untrue or by omission to do what has been promised under oath; false testimony.  
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Physician Office Laboratories (POLs)   Laboratories owned by a private physician or corporation, such as laboratory inside a physician's office or a freestanding laboratory.  
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Plaintiff   The person or group bringing a case or legal action to court.  
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Precedence   To surpass in rank, dignity, or importance; to be, go, or come ahead or in front of.  
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Precedents   A person or thing that serves as a model; something done or said that may serve as an example or rule to authorize or justify a subsequent act of the same kind.  
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Preponderance of the Evidence   Evidence of greater weight or more convincing than the evidence offered in opposition to it; evidence that as a whole shows that the fact sought to be proven is more probable than not.  
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Prudent   Marked by wisdom or judiciousness; shrewd in the management of practical affairs.  
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Reasonable Doubt   Doubt based on reason and arriving from evidence or lack of evidence; it is not doubt that is imagined or conjured up, but doubt that would cause reasonable persons to hesitate before acting.  
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Reciprocity   The mutual exchange of privileges, a recognition of one state or institution of the licenses or privileges granted by the other.  
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Recourse   A turning to something or someone to help or protection.  
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Relevant   Having significant and demonstrable bearing on the matter at hand.  
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Respondent   The person required to make answer in a civil legal action or suit; similar to a defendant in a criminal trial.  
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Slander   Oral defamation; a harmful, false statement made about another person.  
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Statutes   Laws enacted by the legislative branch of a govt.  
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Stipulate   To specify as a condition or requirement of an agreement or offer; to make an agreement or covenant to do or forbear from doing something.  
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Subpoena   A writ or document commanding a person to appear in court under a penalty for failure to appear.  
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Subpoena Duces Tecum   A legally binding request to appear in court and provide records or documents that pertain to a particular case.  
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Testimony   `A solemn declaration usually made orally by a witness under oath in response to interrogation by a lawyer or authorized public official.  
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Uniform Commercial Code (UCC)   A unified set of rules covering many business transactions; it has been adopted in all 50 states, the District of Columbia, and most U.S. territories. It regulates the fields of sales of goods; commercial paper, such as checks; secured transactions in per  
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Verdict   The findings or decision of a jury on a matter submitted to it in trail.  
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Clarity   The quality or state of being clear.  
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Competent   Having adequate abilities or qualities; having the capacity to function or perform in a certain way.  
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Cultivate   To foster the growth of; to improve by labor, care, or study.  
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Diction   The choice of words, especially with regard to clearness, correctness, or effectiveness.  
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Enunciation   The utterance of articulate, clear sounds.  
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Inflection   A change in the pitch or loudness of the voice.  
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invariably   Consistently; not changing or capable of change.  
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Jargon   The technical terminology or characteristic idiom of a particular group or special activity, as opposed to lay terms.  
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Monotone   A succession of syllables, words, or sentences in an unvaried key or pitch.  
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Multitasking   Performing multiple tasks at the same time.  
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Pitch   The property of a sound, especially a musical tone, that is determined by the frequency of the waves producing it; the highness or lowness of a sound.  
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Provider   An individual or company that provides medical care and services to a patient or the public.  
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Salutation   An expression of greeting, goodwill, or courtesy by words or gesture.  
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Screen   Something that shields, protects, or hides; to select or eliminate through a screening process.  
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STAT   Medical Abbreviation for immediately; at this moment.  
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Tactful   Having a keen sense of what to do or say to maintain good relations with others or to prevent offense.  
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Tedious   Tiresome because of length or dullness.  
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Automatic Call Routing   A software system that answers phones automatically and routes calls to staff after the caller responds to prompts; also used to call a large number of patients to remind them of appointments or make announcements.  
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Disruption   An unexpected event that throws a plan into disorder; an interruption that prevents a system or process from continuing as usual or as expected.  
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Established Patients   Patients who are returning to the office who have previously been seen by the physician.  
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Expediency   A means of achieving a particular end, as in a situation requiring haste or caution.  
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Integral   Essential; being an indispensable part of a whole.  
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Interaction   A two-way communication; mutual or reciprocal action or influence.  
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Intermittent   Coming and going at intervals; not continuous.  
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Interval   Space of time between events.  
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Matrix   Something in which a thing originates, develops, takes shape, or is contained; a base on which to build.  
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No-Show   A person who fails to keep and appointment without giving advance notice.  
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Preauthorization   A process required by some insurance carriers in which the provider obtains permission to perform certain procedures or services or refers a patient to a specialists.  
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Precertification   A process required by some insurance carriers in which the provider must prove medical necessity before performing a procedure.  
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Prerequisite   Something that is necessary to an end or to carry out a function.  
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Proficiency   Competency as a result of training or practice.  
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Reimbursement   Payment of benefits to the physician for services rendered according to the guidelines of the third-party payer.  
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Screening   A system for examining and separating into different groups; in the medical office, determining the severity of illness that patients experience and prioritizing appointments based on that severity.  
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Socioeconomic   Relating to a combination of social and economic factors.  
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Template   A predeveloped page layout used to make new pages with a similar design, pattern, or style; a standardized file type used in computer software as a preformatted example on which to base other files.  
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