MOPS WINTER Final Review
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| the most common thailand system in a doctor's offices | lateral self filing
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| a file with the names of the month and numbered 1 -31 in chronological order is a | Tickler file
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| a specialized meal service which guarantees next day delivery is called | Express Mail
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| Express Mail needs to be mailed before | 5 p.m.
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| vital papers such as titles, dean or legal docs should be capped kept | indefinitely
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| you do not have to save | payroll receipts forever
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| placing a mark indicating that the record is ready for filing is called | releasing
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| removing clips staples from documents before filing them is called | conditioning
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| to avoid lawsuits for a band instrument negligence doctors usually use a | answering machine or answering service
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| T/F telephone answering services are available 24 hours a day and require a phone call at the end of the day to initiate their services | true
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| the most frequently received call to the office is | to make an appointment or cancellation
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| male notations such as personal or please forward are typed | underneath return address
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| once a fax is received it should immediately | be delivered to the person whose name is on the cover sheet
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| T/F The cover sheet is the first sheet of faxed info that contains your name the office name and date and time | true
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| when taking phone messages be | discrete tactful and complete
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| when taking phone messages to write down the | patient's name, phone number and who the message is for and the reason for the phone call
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| does alphabetical filing require a backup system? | No
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| T/F numeric filing is the most confidential | true
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| unit 1 equals | last name or surname
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| unit 2 stands for | first name or given name
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| which type of filing system makes the best use of space? | Lateral shelf filing
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| what is used when removing a file from the shelf in a large clinic? | Out Guide
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| what is written on an Out Guide | date and department
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| what is cheaper than parcel post | Media Mail
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| can money orders from US Post Office be replaced if lost? | Yes
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