| Term |
 |
|
| Definition |
 |
|
| Power |
Potential to influence others |
| Position Power |
Power given to you by your role in an organization |
| Personal Power |
Potential ability to influence others because of your personality or characteristics |
| Counterpower |
Potential to influence the behavior of a supervisor |
| Authority |
aspect of power given to groups or individuals that gives them the ability to make decisions for others |
| Legitimacy |
An aspect of power that gives the leader the right to force a subbordinate to do something |
| Zone of indifference |
Hypothetical boundary of legitimacy, determining what is reasonable to be accomplished or not. |
| Honeymoon effect |
time period after initial hiring where person is granted more authority to make decisions |
| Leadership |
A part of power that involves influencing behaviors and attitudes of others to achieve a goal |
| Transactional leadership |
An exchange between leaders and followers of one thing for another |
| Transformational leadership |
Aspect of leadership that uses change and conflict to raise the standards of the social system |
| Scientific management |
Management theory whose emphasis is on strict control of work to maximize production by being more efficient |
| Unity of command |
A principle of scientific management that uses one superior to direct the work of employees |
| Hawthorne effect |
Placebo effect (during experimental studies someone changes there behavior because they are being studied not because of a change made by the study) |
| Total quality management |
Management system emphasizing improvement in the work process and also focusing on the changing needs of the client. |
| Management |
Element of leadership that involves planning, decision making, and coordination of the activities of a group |
| Interpersonal role |
Managerial role, comming from having authority, that requires the manager to form relationships with others in the organization |
| Figurehead role |
Interpersonal role requiring the authority holder the represent the group in public |
| Liaison role |
Interpersonal role requiring the leader to interact with others from varying parts of the organization |
| Informational role |
Job that require the manager to collect, use and distribute information |
| Monitor role |
Informational role requiring the leader to observe and be aware of changes that will affect the group |
| Disseminator role |
Informational role requring the leader to communicate with members of the group |
| Interference |
Anything that distorts a message being sent from sender to receiver (ex. evironmental elements, form of communication) |
| Spokesperson role |
Informational role requiring communication with organizational influencers and members of the public |
| Internal influencers |
Organization decision makers |
| Decisional role |
Portion of a manager's work requiring authority to make decisions |
| Entrepreneurial role |
Type of decisional role, where the leader designs and initiates change within the organization |
| Disturbance handler role |
A type of decisional role in which the leader manages conflict |
| Allocator of resources role |
Decisional role in which the leader determines how assest will be devided |
| Negotiator role |
Decisional role in which the leader uses authority to bargain with internal or external members of the group |