Final Review
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| What member of the healthcare team typically discusses abnormal test results or serious health conditions with pt. and families? | Provider (physician)
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| What method of scheduling is designed to keep a continuous flow of pt.'s coming through the office? | stream scheduling
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| In most employment situations and evaluation of work performance is made on a ______ basis | annual
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| What type of check is paid directly from a checking account via the internet? | direct deposit or electronic
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| This type of accounting system automatically updates records as info is entered into the system? | computerized
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| When should pt.'s be given a receipt? | any means of payment
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| When a professional discount is given who must authorize it? | Physician
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| When you realize a pt. is going to have a longer than normal wait what should you do? | notify pt. and offer to reschedule
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| Participation in a conversation with another person by repeating words or phrases or by giving appproving or disapproving nods is considered what? | Active listening
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| What does bioethics typically focus on? | life and death matters
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| What are ICD-9 codes descriptive of? | present a disease or condition
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| When must any new, revised, and deleted codes be implemented by every year? | January 1st
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| What is informed consent? | pt. nows the procedure, risk and outcome
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| When looking at the MICR numbers on a check, the second series of numbers identifies what? | account #
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| What is an entry on a day sheet called? | Journilizing
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| What is the correct way to write the numerical amount $10.21 as a written amount? | Ten______21/00
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| When sorting currency how should bills be stack? | highest to lowest
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| What term refers to the values by which an organization conducts its business? | Organization ethics
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| What is the single most admired characteristic in a leader according to studies? | Honesty
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| What is the process of creating a genetically identical copy of a human called? | cloning
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| When a pt. calls with a medical question what should the MA do? | document the pt.'s info and relay it clearly to the physician for review
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| Why is documenting pt. education important? | prevent legal liability
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| When documenting a telephone call why is it important to include your name or initials? | so the provider knows who took the call
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| When using a paper scheduling system, and a pt. calls at the last minute to cancel an appointment what should the MA do to the original entery? | draw a single line thru the entry and then make a note on the pt.'s chart
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| In a manage care, the insurance typically requires pt. to obtain what if they need to see a specialist? | referal
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| Who marks the services on an encounter form? | Provider (physician)
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| What will happen if a third party payer is reviewing medical records and a procedure was never documented? | it did not happen
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| What is the name of the form filled out by providers that list procedures performed in the office? | Encounter form
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| When cash is received in the office and can't be depositied where should it be stored? | safe/safe place, likely with petty cash until it can be deposited
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| If a mistake is made when writing a check what must be written on it and who should it be saved for? | VOID, save for the practice auditors
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| What phrase must be included on a check to make it negotible? | PAY TO THE ORDER OF
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| This type of endorsement states "PAY TO THE ORDER OF" on a check? | special endorsement
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| What is a pt. ledger card? | a record or all charges or services rendered, plus payments, adjustments, ect....
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| When scheduling a hospital admission for a pt. what needs to be included | authorization #, name, DOB, insurance info, reason for admission
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| When should a charge slip be prepared and attached to a pt.'s chart | When the pt. arrives
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| Once you isolate the main term from the providers statement where should it be looked up? | Index
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| What is autonomy? | independence or freedom of an individual's will; a right to choose
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| A person who works with pt.'s who have hearing and balance disorders | audiologist
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| A person that assists pt.'s in regulating their diet | dietician
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| This person creates images of structures within the body using sound waves instead of x-rays | sonographer
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| This person assists the surgeon and surgical team before, during and after a procedure | surgical technologist
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| This person administers emergency care to victims with an acute illness or injury | EMT
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| This person evaluates, treats and diagnoses movement disorders in pt.'s with musculoskeletal injuries and illness | Physical therapist
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| This person creates a billing statement listing all charges a pt. has incurred for services rendered and sends the bill to the pt., insurance company or attorney | Medical Biller
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| This peron uses an alphanumeric coding system for diagnoses and procedures in a manner that results in the max reimbursemnt for the provider and fewer fees billed to the pt. | Medical coder
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