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Advertising and Sales Methods

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Term
Definition
Print ad   An ad in a newspaper, magazine, telephone directory, or other publication.  
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Direct mail advertising   Printed advertising sent by mail to consumers' homes.  
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Commercial   A brief, one minute or less, TV or radio ad used to promote a product.  
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Informercial   A TV or radio ad that promotes a product and lasts 30 minutes or longer.  
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Pop-up ad   An ad that suddenly appears on a web page or in an email message.  
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Billboard   An ad posted on a sign along the highway.  
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Federal Trade Commission (FTC)   An agency that regulates advertising to ensure that ads are fair and accurate.  
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Clearance sale   Sale to reduce existing product inventories.  
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Seasonal sale   Sale at particular times of year.  
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Going-out-of-business sale   Sale when a business is being liquidated.  
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Holiday sale   Sale during a holiday times.  
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Incentive   A reward used to encourage spending.  
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Coupon   A small paper clipping that entitles the holder to savings on a product.  
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Rebate   A partial refund of a product's purchase price.  
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Sweepstakes   A drawing to select a winner of money or valuable prizes.  
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Commission   A percentage of sales income given to the salesperson.  
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Trading up   Convincing customers to but higher-priced item than they intended.  
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Telemarketer   A person who sells a line of products over the telephone.  
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Door-to-Door Representative   A person who goes house to house selling a line of products.  
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Decor   The way in which a store or place of business is decorated.  
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Slogan/Jingle   Catchy songs,rhymes,phrases used to help consumers remember products.  
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Logo   Graphics or symbols that represent a company, used to identify products.  
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Beauty appeal   Product that makes you this beautiful,makes you like this person.  
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Testimonial   A positive statement made by a person who is endorsing a product or service---usually a famous person  
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Endorsement   An advertising message that reflects opinions, beliefs, findings, or experiences of a person or group other than the advertiser.  
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Escape   Associating products with beautiful, adventurous settings to create the illusion of escape for viewers.  
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Lifestyle   Associating a product with a desirable style of living.  
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Bandwagon   Attempting to convince consumers that everyone is using the product.  
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Rebel   Associating products with behaviors that contradict societal norms.  
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Unfinished comparison   Claiming a product “works better”---better than what?  
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Group identification   A message that, if you use this product, you will fit in with this group.  
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Trendsetter   A message that, if you use this product, you will stand out from the crowd.  
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Hidden fears   A strategy of playing on the fears of consumers.  
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Before-and-After comparison   “Before” and “after” pictures show results of a product or treatment.  
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Traditional values   Trying to associate with home and family.  
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Puffery   Exaggerated claims intended to increase a product’s reputation or appeal.  
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Loss leader   An item priced below the retailer’s costs in order to attract customers.  
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Price Comparision   Offering products below retail value or implying that the same item is sold at higher prices at other stores.  
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Bait and Switch   A retailer advertises a product thtat it has no intention of selling, hoping to persuade consumers to come and buy a product at a higher price; customer is often told that the “bait” product is “sold out”.  
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False promise   A promise of a free gift that actually requires that another item be bought first.  
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Introductory offer   Indicates new merchandise selling at a price that will soon increase.  
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Deceptive pricing   Advertising a “sale” price that is actually no better than the everyday price.  
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Hidden catch   When details of an offer are not all clearly disclosed---extra charges, processing fees, other restrictions.  
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