| Question |
Answer |
| What is unit price? |
a price per unit of measure. |
| What is brand? |
is a name given to a product or service to distinguish it from other similar and competitive items |
| What is impulse buying? |
the opposite of spending time and effort is buying too quickly. |
| What is consumer movement? |
to fight against unfair business practices, consumers united to demand fair treatment from business, giving rise to what is known. |
| What is Fraud? |
occures when consumers are given false information in an effect to make sale. |
| What is guarantee? |
is a promise by the manufacturer or dealer, usually writing, that a product is of a certain quilty. |
| What is express warranty? |
is made orally or in writing and promises a specific quality of performance. |
| What is implied warranty? |
is impossed by law and is understood to apply even though it has been stated. |
| What is Mediation? |
involves the use of a third party who tries to resolve the complaint between the consummer and the business. |
| What is Arbitration? |
results in a decision that is legally binding. |
| What is class action suit? |
legal action by one party on behalf of a group of people who all have the same grievance. |
| What is small claims court? |
In every state, a court system exists to resolve cases involving small amounts. |
MedTemCP5 Word+Pics
