| Question |
Answer |
| Team |
A small number of people with complementary skills who are commanded to a common purpose, set of performance goals, and approach for which they had themselves mutually accountable. |
| Virtual Teams |
Teams that are physically dispersed and communicate electronically more than face-to-face. |
| Self-Managed Teams |
Autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by first-line supervisors. |
| Social Loafing |
Working less hard and being less productive when in a group. |
| Social Facilitation Effect |
Working harder when in a group than when working alone. |
| Norms |
Shared beliefs about how people should think and behave. |
| Roles |
Different sets of expectations for how different individuals should behave. |
| Cohesiveness |
The degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another. |
| Teamwork |
Collaboration – Coordination – Cooperation – Cohesiveness – Conflict – Competition – Trust |
| Trust |
Willingly allowing someone to have more control. |
| Intimacy |
Consequences of trust. “Into-me-see” |
| Process Loss |
Resource used in other things rather than on the task |