| Question |
Answer |
| Define the “bullwhip” |
poor inventory stocking and transportation |
| How much do US companies spend per year in transporting goods |
600 billion |
| How much do US companies spend per year in storing |
handling goods |
| How much do US companies spend per year in managing distribution |
40 billion |
| In what 2 main parts is the supply chain divided into? |
The supplier network and marketing channel |
| To which step in the supply chain does the “Inbound” and “outbound” flow of products refer to? |
the producer |
| What percentage of logistics costs are factored into a new car? |
25 to 30 percent |
| What is cross-docking? |
eliminating storage by unloading from one truck, sorting products for a certain storefront onsite of drop-off, then reloading onto a new truck. |
| Between what 2 elements in the supply chain are managers often making trade-offs between? |
efficiency and responsiveness. |
| Supply chain data and analysis incorporates what 4 elements? |
inventory, transportation, distribution facilities, and customers. |
| The barcoding system which links links invoices to the supplychain is called? |
EDI or electronic data interchanges |
| Services which supply businesses with supplychain data via the web is called? |
Extranet |
| Logistics costs and customer service variables are tracked by which technology? |
ERP Enterprise resource planning |
| With in the supply chain, what are the 4 factors that comprise customer service? |
time, dependability, communication, and convenience |
| The time it takes between a product order to it’s reception in a store is called? |
lead time |
| Ways to reduce lead time by making the process more simple electronically are called? |
quick response and efficient consumer response |
| What are the three factors which comprise dependability? |
consistent lead time, safe delivery, and complete delivery |
| What does convenience mean in supply chain lingo? |
the goal of minimum effort on the part of the buyer. |
| On what 6 service criteria can you evaluate transportation? |
cost, time, capability, dependability, accessibility, frequency |
| 2 advantages and disadvantages of Rail |
Low cost + extensive routes vs some damage problems + sometimes slow |
| 2 advantages and disadvantages of Truck |
extensive routes + Fairly fast vs higher cost + more weather sensitive |
| 2 advantages and disadvantages of Air |
Fast + frequent departures vs high cost + limited capabilities |
| 2 advantages and disadvantages of Pipeline |
low cost + frequent departures vs limited routes + slow |
| 2 advantages and disadvantages of Water |
low cost + huge capacities vs slow + more weather sensitive. |
| Combining different transportation modes to get the best features out of each is called? |
intermodal transportation |
| What are the 4 types of Inventory Costs? |
Capital Costs, Inventory service costs, storage costs, and risk costs. |
| What is an inventory supply system that requires fast on-time delivery? |
just-in-time JIT |
| What is an inventory supply system where the supplier determines the product amount and asosortment a customer needs? |
vendor-mandaged inventory VMI |
| What describes returns, salvaging, repairs, and redistribution? |
reverse logistics |
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