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Professionalism
Nurse as a change Agent
Question | Answer |
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A nurse leader explains that starting the next day, a new process for orientation will be implemented. The new process requires all nurses to participate to reduce attrition of new nurses. | -- |
According to Lewin’s change theory, what should have been done differently to influence positive outcomes of this change? | -Announce the change as it is developed -Involve individuals who are affected by the change to help plan the change |
According to the American Organization for Nurse Executives (AONE), what should a new nurse manager do to effect change within an organization? | -Use change theory to foster change -Identify how one responds to change and keep an open mind -Serve as a change agent and support staff during times of change |
Which attributes allow a nurse leader to advocate for and implement positive changes in patient care? | -Persona -Commitment -Consideration - Sense of humor |
A nurse manager has accepted a new position on a labor and delivery unit on the Navajo Reservation. The nurse previously worked on a busy inner-city maternity floor. | -- |
Which components of foundational expertise should the nurse include in this new transition? | -Learn about the health care system in the community -Support the presence of traditional medicine on the unit -Interact closely with nurses who have practiced at the hospital for years |
The nurse manager of the Medical-Surgical Unit has noted an increase in patient falls and medication errors over the last quarter. Using Kotter’s model, which measures should the nurse manager implement? | -Develop a plan for improving patient safety -Celebrate small improvements in patient safety -Join forces with other nurses to help foster change -Identify barriers to improving patient safety and remove them |
A home health nurse visits a patient with newly diagnosed type 2 diabetes. During the nutritional assessment, the nurse notes that the patient regularly eats fast food. Which are appropriate actions for the nurse to take as a change leader? | -Help the patient to plan weekly dietary intake -Give the patient the phone number for a diabetes educator |
The nurse manager on an oncology unit is developing a new protocol that will improve documentation of patient care. Which action should the nurse manager take as a change agent? | Involve all staff members who are responsible for documentation of patient care |