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P.S.S Module 8
| Question | Answer |
|---|---|
| Finsh this sentence: The consumer is a _____, not an ilness or conditon. | person. |
| Honeoring each person as an ________ is a fundamental principle of P.S.S. | individual. |
| All people has the same kinds of basic needs. True or False? | True. |
| What are all levels of basic needs? | Physiological(eating, drinking, elimination, sexual contact, shelter, etc.); Saftey, Love and belonginess, Estem, and Self-actualizaton-achieving what you are capable of achieving. They need to graduate of the lowest level to the next level and so forth. |
| The goal is _____. Failue to satify leads to what? | Self-fulfillment. Frustratoion, anger, helplesness, depression, etc. |
| What is the fefinitions of a illness and disability? | Depression, Cogniton(ability to think), Impairment, and Posthesis(artifical body part) |
| What is family? | A source of pleasure and srength but can also be pain and stress. And give relgion and culture to the consumer. |
| What are different culture and religion can the family put on the consumer? | Diet, clothing, personal hygiene, sex, health care, illness, and death. |
| What must a P.S.S do in contact with the family? | Respect the consumers beliefs and practices and find a way to staify those areas. If a P.S.S finds the culture or relgion is hurting the consumer report it to the supervior. DON'T DEBET THE CONSUMER. |
| All human beings display behavior. True or False? | True. |
| What must the P.S.S do with behavior. | Identify and understand consumer behavior and respond appopriately. |
| What are the three main challenging behavior? | Conflict, Annoying, and Agressive Behavior. |
| What are other challenging behaviors? | Restlessness, Rummaging, Horading, Wandering, Resisting Services, Suspiciousness, Paranoia, Lack of initiative, Delusional behavior,& other non-conpliant behaviors such as smoking, drinking, or other drugs. |
| What is the main purpose behind the bahaviors? | Draw attention to the consumer,engage staff and others in interaction,gain sympathy,test the imact of one's behavior, add interest to sitmuations that seem meaningless, provide self-stimulation, respond to an inner stimulus or feeling,(see pg 163.) |
| What are the defintions of a annoying behavior? | Provoking other consumers to create a reaction,asking staff the same question over and over,engaging in behaviors that demand staff attention,complaning of imaginary illness or discomforts, breaking rules repeatedly for effect,(see rest on pg162.) |
| What are the defintions of a aggressive behavior? | Show crisis or "melt down", bite his/her arm until it bleeds, throw furnoture or other items, stand, scream, run away,& use a weapons in a threatebing manner. |
| What are the intervations for annoying behavior? | Acknowlege the communication supportively, determine if a serious sorce of discomfort exists, offer reassurance and clarification if necessary, terminate conversation politely and move on, redirect the consumer to another activity,(see rest on pg163.) |
| What are the intervations for aggressive behavior? | Reconize the behavior, make sure you remove other consumers in area; summon extra help if needed; get a natural barrier between you and the consumer; and remove weapon if possible., Interact with the aggressive consumer, learn in(see rest on pg165.) |
| All people need love, belonginess, saftey, group affiliation, and self-esteem. Ture or False? | True. |
| Sexual involement between a staff memver and a consumer is never appropriate. True or False? | True. |
Created by:
Yugipie
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