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Brandi Sizemore
Week 6 Sherpath Communication In Nursing
| Question | Answer |
|---|---|
| Match the essential components of professional nursing communication with an example of each component. | Nurse asks the patient’s name. Respect Nurse has confidence and commands respect. Assertiveness Nurse contacts key health care prof Collaboration Nurse gives direction to other nursing staff. Delegation Nurse defends the rights of others Advocacy |
| Which nurse responses are considered nontherapeutic? | A. Asking “why” questions C. Giving false reassurance D. Offering advice E. Providing generalized responses |
| How does nontherapeutic communication impact the nurse-patient relationship? | D. Discourages patient decision making |
| What defense mechanisms are used by individuals to cope and protect? | A. Denial C. Sublimation E. Displacement |
| Match the phase nurse-patient helping relationship with the activity. | Observing, interviewing, and assessing patients = Orientation Collaborative work among the nurse, patient, and other care providers = Working Transitioning to another caregiver = Termination |
| Which diagnosis is most commonly related to communication concerns? | C. Anxiety |
| Match the verbal communication technique with a statement exemplifying each component. | “I’ll sit with you for a while.” = Offering self “Hi, Ms. Martin. How are you feeling this evening?” =Calling the patient by name “You seem frustrated.” = Sharing observations “My name is Pam, and I will be the RN taking care of” =Giving information |
| What are strategies for promoting therapeutic communication? | B. Using focused questions or comments D. Using humor |
| Why is “restating communication” a recommended strategy for promoting therapeutic communication? | C. It encourages patients to describe situations more fully. |
| Which sensory impairment may affect communication? | C. Hearing D. Visual |
| What may be used to efficiently and effectively communicate with a hearing-impaired patient? | D. Verify if the patient uses a hearing aid, and check that the hearing aid is being used properly and the batteries are charged. |
| Which is an effective and efficient approach to communicate with a visually impaired patient? | B. Use analog clock descriptors to specify location. |
| Which methods of communication may be used to communicate with a quadriplegic patient who has a tracheostomy or is on a ventilator? | A. Use gestures, such as nods, shrugs, or eye movements. |
| What important patient insights may be gained by employing therapeutic communication techniques with families? | D. Recognizing the existence and strength of available support systems |
| Which critical components of professional nursing communication build trust and convey caring? | A. Advocacy E. Respect |
| The circulating nurse in the operating room says “The patient’s arm is not straight; it needs to be repositioned.” Which component of professional nursing is the nurse displaying? | B. Assertiveness |
| In which scenario is the nurse displaying delegation? | C. The staff nurse, to the nursing assistant, says, “Jane, Mr. Jones needs to be fed today as he is confused and unable to feed himself. I will help you sit him up in the chair so he is upright. I want you to feed him slowly, leave him up in the chair wit |
| Which statement about the nurse’s non-verbal communication is accurate? | C. The nurse who gently touches a blind patient’s arm before providing care indicates empathy. |
| Which communication made by the student nurse may be revised to better promote patient cooperation and affirmation? | A. “Mr. Jones, don’t forget to use your incentive spirometer every two hours.” |
| Which comment made by the nurse caring for a medical-surgical ward patient indicates a need for further training in communication? | D. “That’s good.” |
| Which non-verbal communication may have a negative impact on the nurse-patient relationship? | D. The nurse completes the patient interview standing at the patient’s bedside. |
| How should a nurse assess a patient who has recently been diagnosed with cancer, but appears to be happy? | D. Identifying the behavior as a defense mechanism |
| Which communication strategies are appropriate for a patient with dementia? | B. Accepting the patient’s erroneous line of thinking in order to avoid conflict |
| Which insights help a nurse address the effects of illness on patients rather than simply the illness itself? | A. Family dynamics B. Impact of illness C. Existence and strength of available support systems |
| Which behaviors or statements by the nurse are appropriate for a visually impaired patient? | D. The nurse employs gentle physical contact to alert a blind patient to his/her presence. |
| What are communication considerations for a nurse who has a patient with hearing impairment? | A. Maintaining intermittent eye contact B. Being present for the patient without verbal communication C. Holding a patient’s hand D. Making sure the area is well lit |
| Which response is appropriate for the nurse after a patient says that he was unable to sleep the previous night? | A. “Why do you think you had trouble sleeping?" |
| Which behaviors demonstrate therapeutic communication between the nurse delegator and colleagues during the delegation process? | B. Offering support and encouragement to the delegate C.Receiving feedback from the delegate E. Validating that the delegated instructions are understood by the delegatee |
| Which of these statements are considered nontherapeutic? | A. “You have no reason to be crying.” B. “I disagree with what you just said.” C. “Sweetie, it is time to take your medicine.” D. "You won’t get better care anywhere else.” |
| Which nonverbal therapeutic communication techniques help make the patient feel that the nurse is caring, supporting, and empathetic? | D. Active listening, silence, therapeutic touch |
Created by:
Brandi Sizemore
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