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chapter 4 vocab
Term | Definition |
---|---|
active listening | paying close attention to what someone is saying and communicating |
anxiety | a vague unpleasant emotion of fear or dread |
body language | Communication of information through body position, gestures and other nonverbal means. |
chronic | existing over a long period of time |
Closed questions | questions answered with a yes, no or other shorts answer |
Denial | failure to acknowledge the reality of a situation |
ego defense mechanism | Unconscious mental process that offers psychological protection |
empathy | objective awareness and sensitivity to the feelings and emotions of others |
Hierarchy | classified according to rank or importance |
Hospice | An organization that manages care for dying patient including comfort, pain relief, and personal care |
judgmental | critical or negative; making judgments about what is good or bad based on personal opinion |
nonverbal | communication without words |
Open questions | questions that allow for a variety of extended responses |
Oral | pertaining to the mouth |
Paraphrasing | A restatement of the words of another, often to clarify meaning |
physiologic | Pertaining to body processes |
Reflection | Expressing the meaning and emotion of another's words back to the person |
Projection | Expressing the meaning and emotion of another's words back to the person |
Projection | experiencing ones own emotions as those of another |
self-actualization | the fulfillment of each individuals potential |
Summarizing | Expressing the most important points of a conversation or written document |
sympathy | Feeling the same emotions as another |
verbal | using words to communicate |
Terminal Phase | the last stage of illness, usually used when death is expected to occur within 6 months |
non- | not |
verbum | word |
al and ic | pertaining to |
logia | study |
physis | nature |