Question | Answer |
Mail is classified according to what four categories? | 1 - Destination; 2 - Type; 3 - Weight; 4 - Speed |
In order to have a letter returned to you that you accidentally placed in a mailbox, you do what? | Fillout an application form the same or next day |
A postage meter machine is leased / purchased from? | Manufacture |
To purchase postage for a postage meter, purchase postage from who? | Post Office |
Certified mail has what kind of value? | Intrinsic |
What does intrinsic mean? | No monetary value |
Where and for how long are records for certified mail kept? | At the USPO for 2 years |
When something you are sending has a $ value up to $5,000.00, it is best to send the package how? | Insured |
What is the most secure type of insured mail? | Registered mail |
Why is registered mail the most secure type of insured mail? | You receive verification of delivery by receiving back a card that has an addressee signature |
Highlighting information & writing notations on letters sent to the office, seeking some kind of response from the doctor in regards to the letter, is called what? | Annotating |
What does OCR stand for? | Optical Character Reader |
What does a Optical Character Reader do? | It is an eletronic device that reads the last two lines of an address |
What classification is used to ship educational materials? | Special 4th class |
Indemnity insurance against loses through registered mail is limited to how much? | $25,000.00 |
First class mail weighing up to 70 lbs and offers a two to three-day delivery would be sent how? | Priority Mail (Has green diamond on envelope) |
What do you do if you accidentally open a Doctors personal mail? | 1 - Re-seal with tape; 2 - Write 'opened in error' on envelope; 3 - put your initials on envelope |
What does COD mean? | Cash or Collect on delivery. It will not be left with addressee if no money is available |
Mailing a letter attached to the outside of a package is called what? | Combination mail |
Proof that an item has been delivered to the post office is called what? | Certificate of mailing |
Proof that an item has been delivered to the addressee is called what? | Delivery confirmation |
What are some examples of first call mail? | 1 - Postcards; 2 - Large Envelopes; 3 - Small Packages |
What is the name of mail guaranteed to be delivered in one or two days? | Express |
What are some examples of media mail? | 1 - Newspapers; 2 - Books; 3 - Magazines |
How is general merchandise or gifts mailed? | Parcel Post |
Rates based on weight, shape, and distance would be mailed how? | 1 - Junk Mail; 2 - Bound Printed matter; 3 - Bulk mail |
Where do faxes come in on the priority list? | Top priority |
What is the weight limit for 1st class mail? | 13 ounces |
Certiicate of mailing gives what kind of proof? | Proof that item was delivered but not to who it was delivered |
What is the MOST secure way to mail something? | Registered mail |
What are some good points about Postal Money Orders? | 1 - Safer than sending cash; 2 - If lost or stolen it will be replaced; 3 - Record is kept for two years at the Post Office |
What are the difference between Insured and registered Mail? | 1 - Registered mail is mre sercure; 2 - Insured is only covered for up to $5,000.00; 3 - Insured is less expensive; 4 - Insured is available for all classifications of mail |
What are some examples of Certified mail? | 1 - Contracts; 2 - Deeds; 3 - Mortgages; 4 - Bankbooks; 5 - Money orders (Items with no monetary value but are hard to replace) |
Where are Certified and registered labels placed on an envelope? | To the left of the postage |
Where would you stamp an envelope Confidential, Personal or Address Correction Requested? | Below and slightly to the right of the return address |
Where would you type or stamp Certified, Registered, or Special Delivery? | Below and to the left of the postage |
What lettering should you avoid when addressing an envelope? | 1 - Script; 2 - Italic; 3 - Artistic Typefaces |
Should you address in lower or upper case? | Fully Capitalized |
Where is it acceptable to use punctuation marks? | None |
How does the OCR read an address? | From the bottom up |
When mailing to a foreign country, do you do anything different? | Yes, the name of the counrty is placed two lines below the City, State, Zip Code line |